recognised education institution.” ---------------------------------------------SINDISWA VICTORIA MDINDELA ----------------------------------DATE i ABSTRACT The purpose of this study was to identify factors that impact on staff turnover and strategies that organisations can use to curtail staff turnover. To achieve this goal the following procedure was followed. An overview of theories related to staff turnover was conducted to identify what staff turnover is. Also the consequences
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Powell‚ T.‚ (1984) Industrial Salesforce Motivation: A Critique and Test of Maslow’s Hierarchy of Need. Journal of Personal Selling & Saes Management‚ May‚ pp.33-39 Prather‚ C. (2009). The Manager ’s Guide to Fostering Innovation and Creativity in Teams. McGraw Hill Professional. Renko‚ M.‚ Kroeck‚ K.G.‚ Bullough‚ A.‚ (2012) Expectancy theory and nascent entrepreneurship. Small Business Economy‚ 39‚ pp.667-684 Teck-Hong‚ T.‚ Waheed‚ A.‚ (2011) Herzberg’s Motivation-Hygiene Theory and Job Satisfaction
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Word Count: 2987 ‘The employment relationship has fundamentally changed in the last quarter-century‚ thus creating significant challenges for managers in today’s organisations’ Critically analyse the validity of this statement. In your answer refer to issues/theory discussed in class. Introduction The employment relationship is a complex and compelling area of study which involves "the interaction of employers‚ employees‚ trade unions and the government on a regular basis". (Gunnigle et al 2011)
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UNIVERSITY DEGREE MANAGEMENT STUDIES Using relevant theories and examples explain how motivation can affect employee’s commitment and performance at work? Motivation originates from the word ’move’ and refers to the internal drive necessary to steer people’s actions and behaviours towards goals. This ’force’ is the degree to which an individual wants and chooses to engage in certain specified behaviours (Mullins 2005). However‚ motivated behaviours are voluntary choices controlled by the individual
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(1.1) The organisational structure used in a company is intended to form relationships‚ motivate‚ increase productivity‚ co ordinate and provide direction between employees. According to the business dictionary (2013)‚ an organisational structure is the hierarchical arrangement of lines of authority‚ communications‚ rights‚ and duties of an organisation. It determines how roles‚ power and responsibilities are assigned‚ controlled and coordinated and how information flows between different
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In this ever-changing working environment‚ motivation is essentially important to achieve the objectives of organisations‚ which are mainly effectiveness and efficiency. So‚ what exactly is motivation? Motivation refers to the psychological forces that determine a person’s behaviour‚ and can be divided into two aspects - intrinsic and extrinsic. Intrinsic motivation refers to motivation that is derived from one’s own sake‚ while extrinsic motivation is derived from behaviour that is affected by
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Employee retention is very important to organizations. If employees can not be retained‚ the company will have to invest money for training new employees time and time again. The cost of replacing an employee is high not only financially‚ but in terms of lost productivity‚ the time taken by the employer to go through the resumes and the cost incurred to conduct interviews. The best away to avoid this costly affair is to focus on the retention of employees as otherwise it will have a castigating effect
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modifying original 4P’s of the service marketing mix by adding a fifth P for "people" (Berry‚ 2000). Those entrepreneurs‚ who already realized it‚ now put a big emphasis on employees’ job satisfaction and workers motivation in order to improve service performance and increase the service productivity. Researchers from Harvard University have developed a concept or the Service- profit chain‚ which links are as follows: profit is mainly stimulated by customer loyalty; loyalty is a result of customer’s satisfaction
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How to increase productivity It’s a nice performance‚ but it’s no Utopia How many times in a day do you remind yourself to be more productive at work? How often your boss tells you to improve a bit? Even if you are satisfied with the pace you work with or the way you do your assigned tasks‚ there is always some tricky confusion in your mind whether I could have worked better? What else I need to do to make it better? There are so many blurred thoughts which actually pull and push you at
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Motivation is basically about the desire of one to achieve something as motivation act as a force that pushes us towards performing an actionand finally bringing us the achievement.For example‚ when we are thirsty‚ we will go get a glass of water to quench our thirst. Here‚ quenching our thirst is set as our motivation and the act of getting a glass of water to drink is the performing action. This shows us that motivation is what causes us to act. Hence‚ motivation can also be said as a process that
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