Amity Business School Operations Strategy (MBA 482 & MEL 415) for Class of 2011 Amity Business School As a courtesy to those around you Please turn off your cell phones and Close your computers‚ except in the last row Amity Business School Realm of Operations Strategy • How should the organisation satisfy the requirements of its customers? • What intrinsic capabilities should the organisation try and develop as the foundation of its long term success? • How specialised
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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Roll of Thunder Hear My Cry is a story written by Mildred Taylor. This is a story revolving around a black family‚ the Logans‚ and their struggles of being victims of racism. The Logans family lived in Mississippi in the 1930’s. Throughout the story‚ they had courage‚ experienced love‚ and went through change. Courage was a theme that was shown many times in this story. Cassie once defended Little Man when he found something offensive in a book because she was willing to get punished for equality
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TRANSFORMATION PROCESSES AND OUTPUTS. EXPLAIN THE IMPACT OF TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT. Operations management is concerned with overseeing‚ designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as
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QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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Whitney Discussion Questions 1. Why should one study operation management? Answer: If your major field is not operations management‚ you may be wondering why you need to study operations management. Actually‚ there are compelling reasons for studying operations management. One is that 50 percent or more of all jobs are in operations management or related fields. Also‚ recall the image of a business organization as a car‚ with operations as its engine. In order for that car to function properly
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Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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Operation Assignment Name: HongYu Qiao ID: B332898 The operation network of Tesco in UK are the largest within the Group‚ with over 3300 stores and 310‚000 colleagues. Tesco has been trying to build a better supermarket in the UK and deliver the things that matter to their customers—great service‚ range‚ quality and great value.The key factors for Tesco to success include staffs‚ goods‚ delivery‚ layout‚ price and quality. For example‚Tesco
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THE NESTLE STORY Nestle S.A. the present Switzerland based international food group‚ originally consisted of two companies and two products: Henri Nestle and his baby food in Vevey‚ and the Anglo-Swiss Condensed Milk company and its condensed Milk Company and its condensed milk in Cham‚ both in Switzerland. In 1866 the Page Brothers form the United States set up a new industry in Cham‚ making condensed milk from a raw material that was available in abundance in the region. In 1867 Henri Nestle a
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