market: the Securities Regulation Code and the information efficiency of Philippine stock prices Noel B. Del Castillo* Miriam College‚ nbdelcastillo@gmail.com ABSTRACT This paper investigates the impact of the Securities Regulation Code (SRC) on the information efficiency of the Philippine stock prices. Research in other countries has shown that new regulation has had a long-term effect in improving the information efficiency of stock prices. The paper replicates those studies using
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the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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(2012) conducted an empirical study to examine whether or not there is a relationship between employee satisfaction and customer satisfaction. Due to previous studies conducted in the relationship between employees and customers‚ the authors felt that the use of indirect surveys provided inconclusive results. The main focus of this study is to determine whether or not the relationship betrween employee satisfaction and customer satisfaction is bilateral or unilateral. The authors argued that behavior
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Introduction to customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS
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A STUDY ON CUSTOMER PREFERENCES AND SATISFACTION OF RICE COLOR SORTER WITH SPECIAL REFERENCES TO GENN PRODUCT BY G.NIRANJANA (Reg No: 951711631038) MEPCO SCHLENK ENGINEERING COLLEGE‚ SIVAKASI A PROJECT REPORT Submitted to the FACULTY OF MANAGEMENT STUDIES In partial fulfilment of the requirements for the award of the degree of of MASTER OF BUSINESS ADMINISTRATION ANNA UNIVERSITY CHENNAI CHENNAI JULY-AUGUST‚ 2012 Mepco Schlenk Engineering College Department of Management Studies
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Nineteen terrorists seized four commercial U.S jets and crashed them into American symbols of the military and capitalism‚ and shook the entire nation. The attack did change Americans‚ mostly for a short while‚ but it did make huge impacts in America. The Mindset of Americans Americans became closer‚ more spiritual‚ less materialistic‚ but only for a while. In spite of terror and grief‚ Americans with utmost hope and compassion helped the person in need. They prayed together
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ARTICLE TITLE: Customer Relationship Management Can Transform the Small Business Sales Model RELEVANT TOPIC: Researching Customer Needs 1.0 INTRODUCTION In this modern world of science and technologies nowadays‚ companies in Malaysia may no longer be able to survive without prioritising customers. Regardless of the companies’ type‚ they are by no means should put customer as their king. The secret of winning customer heart is by managing relationship with them. Evans and Lindsay (2008) have
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Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective
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An Analysis on Customer Care Strategy of Southwest Airline |Prepared by: |Name | |SN: |ID number | |Class: | | |To: |Your tutor
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Operational Readiness and Airport Transfer (ORAT) For King Abdull Aziz International Airport INTRODUCTION Different types of operational problems are witnessed when commissioning new facilities‚ especially during the first day of operations‚ potentially resulting in poor performance and disruptions reflecting negatively on the organization. Many organizations require carrying out a readiness assessment of the new systems and facilities An operation readiness strategy will allow airport operators
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