INFERENTIAL STATISTICS WITH SPSS Submitted To: MUHAMMAD ILLYAS Submitted By: Saba Zaidi Roll # 13110 Program: M.Phil (Commerce and Finance) [pic]SUPERIOR UNIVERSITY LAHORE Customers Satisfaction On Internet Banking Services In Pakistan Introduction Technological innovations are having significant importance in human general and professional life. This era can safely be attributed as technology revolution. The quick expansion of
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and reliable customer service of these businesses and the importance of customer service in different businesses. Sainsbury’s: 1. Online shopping Sainsbury’s provides online service to the customer so the customer can do online shopping on the internet. Sainsbury’s also provide delivery service to the customers who do online shopping. Sainsbury’s will make sure all the products delivered on time to make the customer feel happy. This is good for the customer because the customer don’t need to
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Introduction Southern Company is one of the largest generators of electricity in American‚ serving the Southeastern United States for more than 100 years with clean‚ safe‚ reliable and affordable electricity. Its four subsidiaries: Georgia Power‚ Alabama Power‚ Mississippi Power and Florida Power‚ provide retail electric service to 4.4 million customers. This holding company’s operations cover all phases of the electric utility business capacity‚ as well as fiber optics and wireless communications
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TELECOMMUNICATIONS INDUSTRY The telecommunication industry is considered a vital part of our everyday lives. Although it only represents about 2.4 percen‚ the services it provides are important to other sectors in the economy. One of the most debatable topics in economics is the Telecommunication Act of 1996‚ and according to the Federal Communication Commission‚ “It is the first major overhaul of telecommunications law in almost 62 years. The goal of this new law is to let anyone enter any communications
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Vodafone UK Customer Satisfaction Introduction In the business industry‚ it is important to gather customer to make the product and services sold. Therefore‚ keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now‚ another challenge was revived; how to keep the customer? The Customer Satisfaction
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are product‚ price‚ place and promotion. All four of these elements combine to make a successful marketing strategy. Promotion looks to communicate the company’s message across to the consumer. The four main tools of promotion are advertising‚ sales promotion‚ public relation and direct marketing.AdvertisingAdvertising is defined as any form of paid communication or promotion for product‚ service and idea. Advertisement is not only used by companies but in many cases by museum‚ government and charitable
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world. In the Crunchy Rusk Company‚ Each manger plays predominant role with their subordinates‚ Customers and distribution channels with respective manner. Therefor Human resource department should “identify employees‚ who need development in their career path and support them to archive their future goals. This will lead to company’s sustainability growth”.
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issues and/or repurchases of equity and/or debt of YOUR Company. a. Explain how owner’s equity could be affected by the choice of equity or liabilities. Use some ratios to illustrate. 1. The dividend payout ratio is 23.7 %( 159/671). Dividend payment can vary from different companies. For growing companies‚ they tend to reinvest using their equities so the dividend payment may be very low or even zero‚ but Beiersdorf is a mature company‚ so it has a high dividend payout ratio. Nevertheless‚ this
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Lewis in keeping customer satisfaction 2 2. California Fitness & Yoga Centers Vietnam - A real example of bad practice of customer service 3 2.1. About California Fitness & Yoga Centers Vietnam 3 2.2. California Fitness & Yoga Centers Vietnam’s customer service problems 3 2.3. Causes of bad customer service 4 2.4. Recommendations 5 3. Conclusion 5 4. References 6 INTRODUCTION Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a
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Executive Summary The Project entitled “A Study on customer perception and effectiveness of student’s scheme on sale of laptop in Bangalore” with reference to HCL Infosystems was conducted in partial fulfillment of the Post Graduate Diploma in Management. The Study was undertaken with the objective of: Analyzing the customer perception regarding HCL Laptops and finding out the effectiveness of students scheme on sale of Laptops. The study has also taken into consideration the key demand
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