CHAPTER TWO LITERATURE REVIEW Literature review integrates and synthesizes what has been thought and researched in the area of interest and offer for future inquiries. The researcher will review theoretical and empirical literature on service delivery and customer satisfaction. Sources of literature review include published books‚ relevant magazines‚ professional journals‚ the internet‚ organizational memorandum‚ organizational minutes of meetings and other publications of relevant literature
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Lahiri’s Writing Style Having read Lahiri’s novel‚ The Namesake‚ it is apparent that she occasionally adopts a particular writing style‚ by which she projects thoughts into future. In other words‚ there are numerous examples in the book‚ where Lahiri chooses to ‘give away’ to the reader additional information about the characters which refers to their future situation and will either appear later in the book‚ or will never be mentioned again. Projecting thoughts into future is a way
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Their lives are hollow and meaningless; monotonous and devoid of any form of emotional variation. An example of this is when Lily says that she is angry at the telling of feelings. Jonas realizes that anger is not what Lily felt‚ merely shallow impatience and exasperation. He knows because in the memories he had “experienced injustice and cruelty‚ and he had reacted with rage that welled up so passionately inside him that the thought of discussing it calmly at the evening meal was unthinkable” (p
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In the novel‚ Things Fall Apart‚ Chinua Achebe introduces his main character‚ Okonkwo. In spite of his father being a failure‚ Okonkwo starts working hard and sets goals for himself so he will not end up like his father. He wants to be prosperous and works hard to gain this‚ but does not always make the best choices. He is strong and hardworking‚ but he is also violent and very impatient. Okonkwo is both strong and hardworking. This complex character is described by Achebe as "tall and huge
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Responding essay on The Pale Blue Dot La Boite Theatre Company’s captivating production of Kathryn Marquet’s The Pale Blue Dot was a thought-provoking and gripping experience which featured aliens‚ family hardships and the frightening thought that maybe we are not alone. Caroline Kennison‚ Lucy Goleby‚ Ashlee Lollback and Hugh Parker all successfully used acting techniques to give the audience a convincing portrayal of their characters. The staging was very versatile and had an interesting choice
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....A House for Mr. Biswas as an autobiographical novel.... In this paper my intention is to explore the autobiographical elements in A House for Mr. Biswas.Naipaul’s autobiographical narration in A House for Mr. Biswas is a “private epic” and is to be taken as a literal version of his life.This novel is the fictional version of experiences Naipaul has recalled in later autobiographical surveys which he describes as “very much father’s book...written out of his journalism and stories‚out
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Basically‚ you don’t let the bad things in life bring you down by keeping a cold‚ unemotional outlook on life. An example of Brutus following the stoic belief is when he hears the news of his wife’s death. He describes the cause of Portia’s death as‚ "Impatience of my absence" (Act 4‚ Scene 3). His calmness when speaking about his wife’s death frightens even
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The Great Gatsby‚ written by F.Scott.Fitzgerald is merely a story of disillusionment. Fitzgerald through the relationship of Gatsby and Daisy showed that people were not only ignorant of the rest of the world‚ but of what went on in their personal lives. Out of all the characters in The Great Gatsby‚ Gatsby himself was the most out of touch with reality. He created Daisy in his mind as something out of this world‚ beautiful‚ and amazing. Through time away from Daisy Gatsby became more and more in
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but loving high school student who is sent on an adventure through time and space with her brother and her friend Calvin to rescue her father from the evil force that is attempting to take over the universe. Meg’s greatest faults are her anger‚ impatience‚ and lack of self-confidence‚ but she channels and overcomes them‚ ultimately emerging victorious. More Meg Murry: is 12 and thinks she is an oddball. She does really bad in school even though she is good in math and science. Meg is stubborn‚ impatient
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5.4.1 DISASTER MANAGEMENT AND PREPAREDNESS 5.4.1.6 CAUSES OF CRIMES AND THEIR PREVENTION The True State of the Philippines: Crime in a Culture of Corruption by Ruel F. Pepa‚ New Junkie Post‚ Jul. 21‚ 2013 Causes of Criminality Common causes of criminality can be traced through sociological and behavioral studies of the human condition. It is a fact of life that crimes occur only in the human sphere‚ and social relations are therefore a major aspect in approaching the issue of criminality.
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