Customer Service Recommendations Report Executive summary The purpose of this report is to analyse the customer service system employed at West Dealership of Melbourne Car World. It should be noted that performance management has not been carried out so far this financial year which has no doubt prompted‚ at least in part‚ this investigation and the following report. The first quarter data of the 2012 financial and all data available pertaining to customer service operations will be considered.
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The Final Solution was the planned extermination of all the Jews in Europe by the Nazis‚ through systematic gassing. The implementation of the Final Solution after the Wannsee Conference in January 1942 can be explained by fundamentally‚ the core beliefs of Nazis and Anti-Semitism. Thus the Final Solution was also implemented because of Nazi obsession with solving the ’Jewish problem’ which had failed in previous methods. The war‚ and in particular the German invasion of Russia had also created the
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The applying problems and the resolving to implement sustainable tourism In this day and age‚ tourism is one of the largest industries‚ with an increasing number of tourists all around the world. Because of this‚ there are many impacts on humankind‚ with both positive and negative sides. Hence‚ the sustainable tourism‚ which is the concept of visiting an area as a tourist and trying to make a balance of the social‚ culture‚ economic and especially environmental dimensions‚ is gained in importance
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Introduction The topic which will be covered in this project is ‘The public relation (PR) strategies used in promoting the nursing degree amongst young people’. From the Royal College of Nursing’s (2004‚ pg 214)‚ nursing is defined as “The use of clinical judgement in the provision of care to enable people to improve‚ maintain‚ or recover health‚ to cope with the health problems‚ and to achieve the best possibility
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TQM‚ Its application in Construction Industry & Re- emergence in the form of Six-Sigma As projects get larger and more complex‚ clients are also increasingly demanding higher standards for their delivery. Significant expenditures of time‚ money and resources‚ both human and material‚ are wasted each year as a result of inefficient or non-existent quality management procedures. In an attempt to improve their market competitiveness‚ by limiting the extent of non-value-adding activities‚ some
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[pic] ASSESSORS WRITTEN QUESTIONING RECORD Unit 4222-313 Implement therapeutic group activities (HSC 3008) Learner Name _____________________________________ Registration No_________________ |Learning | |Assessor’s Comments | |Outcomes |Written Questions
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The Treaty of Versailles which was implemented by the allies had a great effect on Germany. The European Allied Powers implemented this treaty which forced Germany to concede territories to Belgium‚ Czechoslovakia‚ and Poland. It also took away all overseas colonies and gave them to the League of Nations‚ demanded they remove military personnel from the Rhineland‚ and the most humiliating of all was Article 231. In Article 231 also known as the “War Guilt Clause”‚ it forced Germany to take full responsibility
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Unit 7 Implement Person Centred Approaches in Health and Social Care 1.1 Understand person centered approaches for care and support Person centred values is a theory developed by Carl Rogers that trusted the innate tendency (known as the actualising tendency) of human beings to find fulfilment of their personal potentials. An important part of this theory is that in a particular psychological environment‚ the fulfilment of personal potentials includes sociability‚ the need to be with other
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HLTEN515B implement and monitor care for older clients Written assignment 1 There are many different forms of dementia and each has its own cause. Some of the main type of dementia is Alzheimer’s disease‚ which is the most common form of dementia affecting 50%-70% of dementia patients (Alzheimer’s australia‚ 2005). This is a degenerative illness which attacks the brain‚ this is achieved buy tangles which are in the middle of shrunken brain cells and plaques which eventually cause the brain cells
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Implement person centred approaches in health and social care (HSC26) Outcome 1.1 Define person centred values Person centred care respects the values and uniqueness of individuals‚ helping them to get their independence back. And can be designed to enable individuals to direct their own care in ways suited to them‚ working with various healthcare professionals to reach set goals. Outcome 1.2 Explain why it is important to work in a way that embeds person centred values It is important as the person
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