Business Research Method Job Motivation and Job Performance: An Exploratory Study in RHB Bank Lecturer: Dr.Mirza Manirajah Abdullah Prepared by Student Name: LEE LIAN SENG I/C NO: 710414-10-5663 RIVERBANK ACADEMY SDN BHD NO 3-3 & 5-3‚ JALAN PUSAT PERNIAGAAN 1‚ PUSAT PERNIAGAAN SG.JELOK‚ 43000 KAJANG SELANGOR TEL: 03-87375009 FAX: 03-87395418 WEBSITE: www.riverbankacademy.com.my EMAIL: info@riverbankacademy.com.my 1 CONTENTS DESCRIPTION PAGE Introduction To RHB Bank page
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system that scores overall business performance provided by individuals and their business units with the strategies and overall mission of the organization. Several business metrics for IT include using a modified scorecard and balanced scorecard approach. In a modified scorecard‚ a business uses five key measures: Customer loyalty index‚ associate loyalty index‚ revenue growth‚ operating margin‚ and return on capital employed (McKeen & Smith‚ 2009). These measures are reported quarterly and
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Assignment 2: LASA 2—Balanced Scorecard Report Cathy Jones Principles of Managerial Accounting Instructor Michelle Gonzalez July 19‚ 2012 Nordstrom‚ Inc.‚ an upscale department store chain which specializes in clothing‚ accessories‚ cosmetics and household furnishings‚ has hired you as a consultant to help them determine if their performance measures are supporting their company strategies‚ objectives‚ mission and goals. Nordstrom prides itself on providing quality service and high quality
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References: Balanced Scorecard Institute. (2012). What is the balanced scorecard?: balanced scorecard basics. Retrieved November 20‚ 2012‚ from http://www.balancedscorecard.org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default.aspx. Businessballs. (2009). Adding value for the customer. Retrieved November
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concept of balanced strategic planning and the approach outlined by the Balanced Performance Scorecard. What are the five common principles associated with implementing the balanced approach to strategic planning? The idea of having balanced strategic planning outlined by the balanced performance scorecard is to allow organizations to implement strategy rapidly and with great efficiency by integrating the measurement system with the management system. The balanced performance scorecard converts an
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IntroductionEnager Industries Ltd (Enager) was a relatively young company whom manufactured and produced products/services within three divisions- Consumer Products‚ Industrial Products and Professional Services. Consumer Products‚ the oldest among the three divisions in Enager‚ designed‚ manufactured and marketed a line of houseware items. Industrial Products built one -of -a- kind machine tools to customer specifications. Professional Services‚ the newest among the three‚ provided several kinds
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will discuss the differences between these two different strategies. It focuses on how the difference cost of can affect the marketing target and profitable production. Secondly‚ it will analyses the measurement from four perspectives by the balanced scorecard. There are financial‚ customer‚ internal-business-process and learning-and-growth. In this part‚ it concentrates on analysis of the each perspectives and forecasts the benefits of this strategy. In addition‚ it compares the different business
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Enager Industries‚ Inc. Accounting Consultant’s Report · Introduction Enager Industries‚ Inc. was a relatively young company that consisted of three divisions with distinct services and products. At the urging of CFO Henry Hubbard‚ Enager’s president‚ Carl Randall‚ had decided to begin treating each division as an investment center‚ so as to be able to relate each division’s profit to the assets the division used to generate it profits. · Analysis However‚ several issues
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1. Explain how the Voice of the Employee supports improved internal processes (Voice of the Business)‚ and how the Voice of the Business supports customer satisfaction (Voice of the Customer). Voice of the Employee centers on creating and maintaining a workplace that is safe and secure in due to issues of violence and employee relations. Given the opportunity‚ employees have the chance to give their opinion and suggestions to improve the current work environment without the fear of retaliation and
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Due: Tuesday‚ November 27‚ 2012 • Individual Work • Task: The balanced scorecard was originally developed by Arthur M. Schneiderman at Analog Devices. Visit his web site‚ www.schneiderman.com ‚ and read the articles to answer the following question: a. Page 1: How was the first balanced scorecard developed? b. Page 2: What steps should an organization follow to build a good balanced scorecard? c. Page 3: Why do balanced scorecards fail? • Type – Times New Roman Size 12‚ double-spaced‚ stapled
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