THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. FedEx will produce superior financial returns for shareowners by providing high value-added supply chain‚ transportation‚ business‚ and related information services through focused operating companies competing collectively‚ and managed collaboratively‚ under the respected FedEx brand. —FedEx mission statement (excerpt) We serve the evolving distribution‚ logistics‚ and commerce needs of our customers worldwide‚ offering
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1. Introduction Quality management has come forth as a management theory for heightening organizational efficiency and competitiveness (Dow et al.‚ 1999; Grandzol and Greshon‚ 1997; Sila‚ 2007; Sanchez-Rodriguez and Martinez-Lorente‚ 2004). Several experimental surveys and studies propose that organizations attain higher levels of productivity and organizational functioning via successful execution of quality management (Easton and Jarrell‚ 1998; Powell‚ 1995; Das et al.‚ 2000; Yeung et al.‚ 2006;
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------------------------------------------------- Institute Of Business Management Total Quality Management ------------------------------------------------- Term Report Company: Opal Laboratories (pvt) Limited Submitted to: Mr. Moinuddin Khan Submitted by: Mohammad Tobeh (11931) Muffaddal Moosajee (7743) Muhammad Tariq Qazi (7193) Date of Submission: 20th December‚ 2012 Contact Information Mr. Tariq Ikram Mr. Arif Ikram CEO‚ Opal Laboratories COO‚ Opal Laboratories
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The Pareto chart would find the most likely cause and tell the organization where to focus its efforts. 2. Describe the origin and use of cause-and-effect diagrams. Cause and effect diagrams originated in 1968 by Dr. Kaoru a noted Japanese quality expert. These diagrams are often called the Ishikawa or fishbone diagrams‚ and are used in order to show the causes of a specific event. Cause and effect diagrams are a way of visualizing how a variety of factors associated with a process affect
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Transportation Company: FedEx By: Aniket Goswami - 121106 History FedEx Corporation (FedEx) traces back to 1971 when Frederick Smith established FDX‚ later to become FedEx‚ in Arkansas. FDX installed Cosmos‚ a centralized computer system‚ in 1979‚ to manage vehicles‚ people‚ packages‚ routes‚ and weather scenarios on a real-time basis. 1984-1998: Gelco Express International‚ Caliber System : Acquisition FDX Corporation was renamed FedEx Corporation in 2000. Business Description FedEx Corporation
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QUALITY MANAGEMENT “Quality is never an accident; it is always the result of high intention‚ sincere effort‚ intelligent direction and skillful execution. It represents the wise choice of many alternatives.” – Willa Foster EXECUTIVE SUMMARY This research operations report provides an analysis of managing quality in operations with an application to the banking industry. The report defines quality and explores why quality is important by presenting some benefits associated with good quality
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FedEx Corp. is the premier global provider of transportation‚ e-commerce and supply chain management services. With annual revenues of about $20 billion‚ The company offers integrated business solutions through a network of subsidiaries operating independently‚ including FedEx Express‚ the world ’s largest express transportation company; FedEx Ground‚ North America ’s second largest provider of small-package ground delivery service; FedEx Freight‚ a leading provider of regional less-than-truckload
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Total quality management is a process company’s use to ensure superior quality by focusing on customer satisfaction‚ employee empowerment‚ and strive to keep a competitive advantage by implementing statistical tools and encouraging management to use these tools. The traditional quality management system was seen different from Total Quality Management as we see it today. Company’s felt that quality could not be described accurately except for time and cost. So the emphasis was put on the product
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FedEx Product/Service FedEx works all over the world and has lots of diversity with in there company. They work with everyday men and women “business to consumer” and all types of businesses as well “business to business.” FedEx started out their business as an over night package delivery company but has expanded its efforts into eight divisions: FedEx Express‚ FedEx Trade Networks‚ FedEx Supply Chain‚ FedEx Ground‚ FedEx Freight‚ FedEx Custom Critical‚ FedEx Office‚ and FedEx Services.
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PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs
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