Table of Contents 1.0 Introduction 2 2.0 Strategic Plan 3 3.0 Describe mission statement‚ strategic goals and corporate strategies for a hotel 4 3.1 Mission Statement 4 3.2 Strategic Goals 6 3.3 Corporate Strategies 7 3.3.1 Shangri-La Care 1: Shangri-La Hospitality from Caring People 9 3.3.2 Shangri-La Care 2: Delighting Customers 9 3.3.3 Shangri-La Care 3: Recover to Gain Loyalty 9 3.3.4 Shangri-La Care 4: Take Ownership 10 4.0 SWOT chart for the Shangri-La Hotel
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Strategic Plan‚ Part III: Balanced Scorecard Bus / 475 Strategic Plan‚ Part III: Balanced Scorecard The objectives for are derived from the mission statement together with our company aim to provide our clients and their customers with the most flexible and effective customer relations services and protecting the relationship between a recognizable brand name and the customers that are served. The mission statement clearly outlines what is important to our clients‚ their customers and
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STRATEGIC BUSINESS ANALYSIS MCDONALD’S CASE STUDY Document Publication Details Area Detail Award Postgraduate Diploma in Strategic Business IT Module Title Strategic Business Analysis Assignment Title McDonald’s Examination Cycle March 2009 Version 1.5 Status Final Prepared by Tan Hwa Seong‚ PMP NCC ID 310973 Contact Details: Contact Person Address Telephone No. Fax No. Email Mr. Tan Hwa Seong 3 Jalan Datuk Sulaiman 2‚ TTDI‚ 6000 Kuala Lumpur Malaysia +60 122862816 +60 377107300
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indirectly impacting McDonalds. Currently McDonalds is using lots of strategy which got positive and negative effects on company. .MacDonald’s should keep the effective and successful strategy and modify or redesign the failure strategy. This report uses SWOT analysis to evaluate the current strategy and recommend three years strategy for McDonald’s. 2. Analysis 2.1 Discussion of the environmental factors impacting McDonalds‚ placing emphasis on the key drivers: As McDonalds is a global company
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McDonald’s India was incorporated as a wholly owned subsidiary – McDonalds India Pvt Ltd (MIPL) in 1993. In April 1995‚ the wholly owned subsidiary entered into two 50:50 joint ventures. The first with Connaught Plaza Restaurants (Mr Vikram Bakshi) to own and operate the Delhi restaurants‚ and Hardcastle Restaurants (Mr Amit Jatia) to own and operate the Mumbai outlets. This marked the beginning of an incredible era in the international McDonalds timeline. It was the beginning of remarkable growth‚ lengthy
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make a decision and this decision may be based on a wide range of information they have been provided with. However good this information is‚ ultimately it is that person who has made the judgment. If most of the stakeholders are satisfied with the plans and the outcome‚ s/he will be regarded as a ’good leader and manager’; if the decision angers some stakeholders unduly‚ that person’s reputation might well suffer. Task 1 (5 marks) Identify whether each stakeholder above is internal
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FIEDLER’S CONTINGENCY THEORY Introduction The contingency Theory shows the relationship between the leader’s orientation or style and group performance under differing situational conditions. The theory is based on determining the orientation of a leader ( relationship or task )‚ the elements of the situation ( leader-member relations‚ task structure and leader position power)‚ and the leader orientation that was found to be most effective as the situation changed from low to moderate
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Research: Application of Contingency Theory to Leadership and the Team Dynamic By: Team Leadership & Motivation A Stajkovic Leadership & the Team Dynamic Introduction: As the focus of our final project‚ we have identified an issue within one of our team member’s organizations where a mismatch exists between the leadership style of the current Vice President of Human Resources and the environment in which he operates. We will use Fiedler’s contingency theory model as support
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infectious processes and institute procedures‚ which will decrease‚ prevent and control the occurrence of hospital acquired infections among patients‚ personnel‚ and visitors. We support the rights of our patients by treating our community with respect‚ compassion and dignity‚ while providing high quality service in the most effective‚ efficient and safest way possible. The goal of the SRMC Infection Control Plan is to utilize surveillance methodologies‚ prevention
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Contingency Theories of Leadership Nelson Mandela‚ Margaret Thatcher‚ Martin Luther King and Mother Teresa are just few of the names that come to mind whenever we think of great leaders. They have a vision of what they want and have the ability to communicate their vision in order to gain the support and cooperation of their followers. Often we find it easy to identify great leaders yet it is difficult to explain the qualities that make them great. In comparison‚ Nelson Mandela and Margaret Thatcher
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