EXAM II ORGANIZATIONAL BEHAVIOR—MBA Semester I‚ 2010-2011 True and False (1 point each) _____1. Every employee in the organization is individually responsible for the success of change. _____2. During a conflict‚ persons should be expected to explain their unintended remarks. _____3. Political players often rely on outside consultants to further their agenda. _____4. Visibility is an important power technique. _____5. Reducing uncertainty assists change‚ but can create greater
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Organizational Behavior and Communication Sarah Marris COM530 November 7‚ 2011 Aileen Smith Organizational Behavior and Communication The Starbucks Corporations is one of many striving goals and community oriented values. Their main philosophy is all about being involved in the community. According to Starbucks (2011) their mission statement is‚ “To inspire and nurture the human spirit—one person‚ one cup and one neighborhood at a time.” They have scheduled an attainable vision that
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to: * Define management and differentiate between the art and science of management * Review the basic concept and functions of organizational management * Describe the major phases of the development of organizational management * Present the concept of the work setting as a total system II. CONTENT Change involves a sequence of organizational processes that occurs over time. Lewin (1951) suggests this process typically requires three steps: unfreezing‚ moving‚ and refreezing
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provide you with the opportunity to analyze five separate organizational scenarios that allow you to practice and demonstrate your understanding of human behavior. These case studies are designed to develop your skills in analyzing various organizational scenarios dealing with communication‚ conflict management‚ demographics and diversity‚ emotions‚ motivation‚ and so forth. Guidelines Case studies allow you to investigate organizational challenges within a real-life context. Scenarios focus on
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Organizational Behaviour and Management Contents Executive Summary I. Conflicts and Resolutions 1 1. The Situation 1 1.1. Interpersonal conflict 1 1.2. Intrapersonal conflict 2 2. The Subordinate’s Strategies 2 2.1. Accommodation - the implemented one 3 2.2. Competing strategy 4 2.3. Avoiding strategy 4 2.4. Compromising strategy 5 2.5. Collaborating strategy 5 2.6. Recommendations 6 3. The Supervisor’s Leadership 7 3.1. Leader traits – the OCEAN of personality 7 3
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Group Dynamics and Teamwork Thus far‚ we’ve been has been dealing with individual behavior. Another important component of OB‚ however‚ is group behavior. Why care about group dynamics and teamwork? 1. Most work takes place in a group context. 2. The dynamics between people in groups is largely responsible for both the successes and failures of many work groups‚ as well as the satisfaction of the individuals working in them. 3. Groups and teams can be very effective
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Relationship between Organizational Structure and Culture Since the organizational structure determines how the roles and responsibilities are allocated and how they will be monitored as well as the flow of communication between different levels and sectors‚ it is entirely dependent on the organizations goals and how it wants to reach them. In centralized structures all the decision making power is retained at the top level of management and all the other departments are closely monitored and controlled
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Organizational Behavior and Communication COM/530 February 10‚ 2014 Brent Smith Organizational Behavior and Communication The American Red Cross has a strong vision and mission statement that shares the company’s core values and goals. These values and goals act as a foundation of guidelines for the group to adhere to and follow. The mission of the American Red Cross is to “prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity
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bosses. The executives will know the strengths and weakness of their employees and recognize them on the problems that they may face during doing their job. Also‚ this may increase their self-confidence. 3. What ways can executives and other organizational leaders learn about day-to-day business operations beside going "undercover"? A: there are many ways can the managers follow on‚ the different ways will provide all the information required by the executives that can develop their departments
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TEST 2 STUDY GUIDE Material Included on the Test Test 2 is will cover the 2 classes on self-defeating work behavior (including the articles that I uploaded on eCourseware)‚ the 2 classes on goal setting (including the articles I uploaded on eCourseware)‚ Chapter 7‚ 9‚ (Chapter 10 will not be included on this test)‚ the class lectures‚ and class discussions. Test Format The test format will be identical to Test 1. There will be approximately (give or take a few of each type of question)
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