------------------------------------------------- THE RELATIONSHIP BETWEEN REWARDS‚ RECOGNITION AND MOTIVATION AT AN INSURANCE COMPANY ------------------------------------------------- IN THE WESTERN CAPE ABSTRACT Increasingly‚ organizations are realizing that they have to establish an equitable balance between the employee’s contribution to the organization and the organization’s contribution to the employee. Establishing this balance is one of the main reasons to reward and recognize
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A STUDY ON THE CUSTOMER SATISFACTION OF BIG BAZAAR WITH SPECIAL REFERENCE TO PAZHAVANGADI STORE PROJECT REPORT Submitted to Amrita Vishwa Vidyapeetham‚ School of Arts & Sciences for fulfillment of the requirement for the award of the Degree of Bachelor of Business Management. BY ASWATHY ACKNOLWLEDGEMENT I use it as it privilege to thank Mr.Bijith‚ HR‚ Big Bazaar Pazhavangadi and Mr.Satheesh.DM of Electronics Department for giving me and guidance to do this project
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MID-TERM EXAM 1. How important is job analysis to the development of job descriptions and job specifications? Discuss. Job analysis is important to the development of job descriptions and specifications because it needs to be formed before the job description and specifications. 2. What recommendations are given for improving committee effectiveness? They are having competent members‚ having committee properly charged‚ selecting or electing a competent chairperson‚ and recognizing/rewarding
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Contents 1.0 Job Design Job design can defined as work arrangement or re- arrangement focused on overcoming job dissatisfaction and employee alienation arising from mechanistic tasks and repetitive. Organizations try to improve productivity levels by giving non- monetary rewards through job design. Non- monetary rewards such as better satisfaction from a personal achievement in meeting the responsibility of one’s work and increased challenge (Business Dictionary‚ 2013) It also refers to constitute
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taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real life working of an organization. It gave me a chance to apply‚ all I had learned to practical situations‚ enhancing my understanding
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------------------------------------------------- Quality of Working Life and related concepts: job satisfaction‚ workplace stress and quality of life Whilst there has‚ for many years‚ been much research into job satisfaction‚[1] and‚ more recently‚ an interest has arisen into the broader concepts of stress and subjective well-being‚[2] the precise nature of the relationship between these concepts has still been little explored. Stress at work is often considered in isolation‚ wherein it is assessed
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CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 1 CUSTOMERS’ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK By Mahamudur Rahman ID: 0830121 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration (BBA) INDEPENDENT UNIVERSITY‚ BANGLADESH April‚ 2012 CUSTOMERS‘ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK 2 CUSTOMERS’ SATISFACTION
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is to show and understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides information related to the expectations and
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JOB ORGANIZATION AND INFORMATION Understanding the different jobs in an organization is essential. Each employee should render the maximum contribution he is capable of making. For him to be able to do so‚ the tasks must be divided into jobs that can be performed effectively and also provide a source of satisfaction to the persons who are assigned to them. The tasks establishing the duties and responsibilities and standards for each job within an organization‚ therefore‚ is a most important
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Introduction This paper covers the best available practice for Measuring Customer Satisfaction‚ how it relates to my organization’s current practices for measuring satisfaction of customers and provides a detailed analysis of our current trend in meeting or exceeding these best practices. Customer satisfaction measurement allows an organization to understand the issues‚ or key drivers‚ that cause satisfaction or dissatisfaction with a service experience. When an organization is able to understand
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