Page 1 of 21 Public Sector E-Service Development in Bangladesh: Status‚ Prospects and Challenges M. Shakhawat Hossain Bhuiyan E-Government- Master Program Swedish Business School‚ Örebro University‚ Sweden shakhawat@erd.gov.bd Abstract Rapid development of information and communication technology (ICT) creates extensive opportunities for efficient and cost effective public service delivery. Most developed countries have established electronic services since several years‚ while
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Overview of Central Public Sector Enterprises The government-owned corporations play a pivotal role in the economic development of emerging economies because their participation is higher in the industrial and commercial activities of these economies. Resource constraints and limited scope of the private sector in the early stages of development and planning have set the stage for predominance of the public enterprises in these economies. Thus‚ public sectors in the leading developing countries
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The retailing sector of India can be split into two segments. They are the informal and the formal retailing sector. The informal retailing sector is comprised of small retailers. For this sector‚ it is very difficult to implement the tax laws. There is widespread tax evasion. It is also cumbersome to regulate the labour laws in this sector. As far as the formal retailing sector is concerned‚ it is comprised of large retailers. Stringent tax and labour laws are implemented in this sector. If the
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Chapter 1 An Overview of the Changing Financial-Services Sector Multiple Choice Questions 47. In the United States a commercial bank qualifies as a "bank" under federal law if it offers: A) Consumer installment loans‚ CDs B) Savings deposits‚ commercial loans C) Checking accounts‚ commercial loans D) Security investments‚ inventory loans to business customers E) Commercial deposit accounts‚ consumer savings plans 48. E. F. Hutton‚ J.C. Penney‚ and Sears
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complex conditions of modern business and increase in almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products
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Banking Sector Vanisha Oogarah-Hanuman Lecturer Faculty of Law and Management University of Mauritius Sharmila Pudaruth Lecturer Faculty of Law and Management University of Mauritius Vinod Kumar Research Scholar Department of Management Studies School of Management Pondicherry University Victor Anandkumar Reader Department of Management Studies School of Management Pondicherry University ABSTRACT Purpose: To investigate the front-end effectiveness of CRM strategies in the banking sector in India
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IT FOR FINANCIAL SERVICES Report on Role of Information Technology (IT) in insurance Date: August 18‚ 2009 Abstract This report investigates the role of information technology in insurance sector and examines that how information technology affects insurance sector. What are insurance and brief history of the insurance and its types and the concept of insurance in Islam? Role of information technology in insurance sector The discussion then focuses on the advantages and disadvantages of Information
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Delivering Lifelong Learning (DLLS) Theory Assignment Outcome 1b: Appropriate methods of communication Feedback I used feedback to checking learning took place among learners. The feedback asked various questions regarding the sessions and how it was delivered. Therefore by doing so I can use also feedback from learners to reflect on my teaching styles inform better teaching and learning practice. Presentation With the changing nature of teaching and learning the use of power point presentation
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Public Sector Reform PHILOSOPHY FOR PUBLIC SECTOR REFORM Government’s policy for public sector reform is driven by a philosophy that makes the interest of the people of paramount concern. The human resource is the most valuable of all national resources. People‚ whether there are the employers‚ employees or customers of the public sector‚ transcend structures‚ systems‚ procedures and technology. They are the key elements to the overall success of government’s initiative in public sector reform
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Number 1 ♦ 2010 SERVICE QUALITY IN THE PUBLIC SERVICE Prabha Ramseook-Munhurrun‚ University of Technology‚ Mauritius Soolakshna D. Lukea-Bhiwajee‚ University of Technology‚ Mauritius Perunjodi Naidoo‚ University of Technology‚ Mauritius ABSTRACT The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper
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