Tourism has become one of the most appreciated sources of income for many countries of the world. Tourism is the fastest growing industry in the world because it is one of the best ways of earning foreign currency. Despite the many advantages of tourism‚ there a few disadvantages too as there are always two sides to everything. The few drawbacks highlighted are environmental pollution‚ cultural and social degradation and economic downturns. However‚ tourists cause environmental damage through forest
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| 18-19 | Introduction Tourism and hospitality business is one of the fastest emergent industries over the over world. The UK is considered one of the leaders of rapid introduction of global tourism business. The tourism sector in UK is progressively rising year by year for various favorable factors and among them most important dominating factors are technological and capital availability related (Buhalis‚ 2012). In the earlier period‚ the world tourism industry has been prejudiced by three
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Sociology which is known as the science of society‚ is one of the youngest as well as one of the oldest of the social sciences. It is one of the youngest sciences because only recently it came to be established as a distinct branch of knowledge with its own distinct set of concepts and its own methods of inquiry. Sociology is also one of the oldest of the sciences. Since the dawn of civilization‚ society has been as a subject for speculation and inquiry along with other phenomena which have agitated
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Pankaj Diyas Sharma HOSPITALITY MANAGEMENT Impact of Internship on Hotel Operation Thesis CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Program in Tourism June 2012 ABSTRACT CENTRAL OSTROBOTHNIA Date UNIVERSITY OF APPLIED SCIENCES May 2012 Unit for Technology and Business‚ Kokkola-Pietarsaari Degree programme Degree Programme in Tourism Name of thesis HOSPITALITY MANAGEMENT Impact of Internship on Hotel Operation Instructor Author Pankaj Diyas Sharma
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SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through managing
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taken as a sample in service industry‚ to see how design‚ capacity and queuing management will improve the organization’s performance. Hong Kong Disneyland Resort combines with amusement park and two hotels. It is owned by a joint venture company‚ Hong Kong International Theme Parks Limited‚ with shareholders‚ the Hong Kong Government and the Walt Disney Company. It is opened in September 2005 and is the fifth Disney Resort in the world. According to the Hong Kong Tourism Board‚ HKDL is one of the
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Tourism Management 31 (2010) 1–12 Contents lists available at ScienceDirect Tourism Management journal homepage: www.elsevier.com/locate/tourman Progress in Tourism Management A review of innovation research in tourism Anne-Mette Hjalager University of Southern Denmark‚ Niels Bohrsvej 9-10‚ DK-6700 Esbjerg‚ Denmark article info abstract Article history: Received 27 January 2009 Accepted 31 August 2009 Over the past two decades‚ there has been increasing focus on the topic
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By: Anne Vilagut Tourism The French define tourism as "the art to satisfy the most diverse aspirations which invite man to move out of his daily universe." The Webster’s dictionary defines tourism as "the guiding or managing of tourists; the promotion or encouragement of touring: the accommodation of tourists." Both definitions are apt for tourism. The private sector of tourism includes lodging‚ food‚ transportation‚ recreation facilities‚ attractions‚ travel agents‚ and tour operators. These
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1. Briefly explain the functions and key characteristics of each of the above noted sectors of the hospitality industry and related industries Accommodation: the key characteristics of a resort manager is to ensure reception is ran appropriately‚ opening and closing at correct times‚ with high levels of customer service during all hours of business. A resort manager must be actively involved in recruitment and compile with department rosters‚ and most of all must implement work place health and
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Members name | Id no | Aklima khatun koly | F21321111126 | Amena sultana adar | F21321111111 | Musratjahan | F21321111119 | Jarin khan | F21321111107 | SUBJECT – IMPORTANCE OF ENGLISG IN TOURISM The history of tourism The tourism industry is fast becoming an important revenue gene rator for Malaysia. It was another record breaking year as Malaysia registered 17.54 million visitors (17‚546‚863) in 2006‚ slight ly surpassing the target of 17.5 million
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