Business and Management Tomorrow Vol. 2 No. 10 Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L‚ Faculty‚ Maharani’s Arts and Commerce College for Women‚ Mysore Amulya.M‚ Assistant Professor‚ Department of Studies in Business Administration‚ University Of Mysore‚ Mysore Abstract Exceptional customer service results in greater customer retention‚ which in turn results in higher profitability. Customer loyalty is a major contributor to sustainable profit growth. To
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CheckPoint Cost‚ Volume‚ and Profit Questions 7. How should mixed costs be classified in CVP analysis? What approach is used to effect the appropriate classification? The mixed costs must be broken down into fixed and variable elements. After that is done then one needs to gather the information of the activity of the variable element in order to show the high end use and the low end use. It is important to separate these costs because the fixed cost will never change but the variable cost will
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People should use public transportation instead of driving One of the difficult choices people have to make today is that of utilizing public transportation or an automobile. Americans spend a lot on everything concerning owning a car‚ high prices of gas‚ insurance‚ parking‚ license plate registration‚ and maintenance of the vehicle‚ for example. In addition‚ people experience long delays driving their cars every day due to crowded roads. Also‚ traffic congestion seems to worsen intensely while
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As our author says in the article Choose To Be Grateful. It Will Make You Happier‚ “For many people‚ gratitude is difficult‚ because life is difficult” (Brooks 2). Is being grateful really that hard? There is an abundance of things that happen in everyone’s day to day life that you just forget to be grateful about the little things. It is very important to be grateful for the things in your life. There is so many things to be thankful for it’s hard to be ungrateful. I have realized that there are
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Style: Comparison Social networking sites‚ such as Facebook‚ can be utilized for many different reasons. Most people use them to reach out to past friends‚ stay connected with current friends‚ or meet new people who become friends. Though I use this site to connect to my family and friends‚ it has more become a major source of otherwise hard to find and scattered information for me. Compared to many people on Facebook I have a small number of “friends” on my list. Twenty-five percent of which
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foolish with their money‚ quit their jobs‚ or just don’t know what to do with it. The others that win make smart decisions in either investing their fortune‚ donating it to a good cause‚ or just helping their family be finically stable. Majority of people think that a large amount of money makes life much more easier‚ which is true‚ but sometimes there are also difficulties. After the winners buy everything that had wanted they wonder what else there is to buy. Some winners are over whelmed with the
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What it means to be Educated To be educated is to be taught in a way that I believe will help you to succeed in the real world. Education is the idea that is supposed to be taught in schools all across the World‚ but is it really being taught? Education means something and is defined differently by many different people. A few people who have different views on what the meaning of education is are Paolo Friere‚ Bell Hooks‚ and Theodore Sizer. In the words of Paolo Friere‚ professor at Harvard
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What it means to be a Pastor Adrian R. Smith Everest University “Do not remember the former things‚ or consider the things of old. I am doing a new thing; now it springs forth‚ do you not perceive it?” says the LORD in Isaiah 43:18-19(Holy Bible‚ KJV).Though these words were written thousands of years ago‚ they speak anew for being a pastor today. How does a person know if they are called to be a pastor? How does a person know what God is calling
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Introduction Amazon.com is the largest retailing online company with 35 millions customers and nearly $5 billion in sales. In the beginning‚ the CEO Jeff Bezos started Amazon.com in 1995 by selling books because of the unique customer experience the Web could offer for book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. The design of the business model is such that technological innovation
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of what it means to be a American. It involves Americans having there freedoms and their rights. I believe being a American is something that is a privlage to have then just something that everyone who lives in the United States have. Being American is even something that can be counted as a blessing‚ One of the ways of how it means to be American is having freedom. It is one of the most known things about America is out freedom. What is means to have freedom is we don’t get told what to do
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