odor for pleasantness and weight for heaviness‚ subjects tend to make more extreme judgments when alone than when in a group • Kelley & Thibaut (1954): o "while reacting with other persons‚ the person reacts to them . . . by tempering his judgments so as to avoid the possibility of being extremely different from others • Allport (1962): o the convergence phenomenon represents the basis for the building of a "feeling of camaraderie" and "a potential for collective structure." • Kogan and Wallach
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Discussion Two: Fixing Failed States How could ’Failed State’ affects others? Introduction. Based on the article John Yoo‚ failed state is a state that has failed in the structure of social and political power is lost as a result of which no systematic control in a state that does not have the basic responsibility of a sovereign nation. How failed states can affect other people when there have a lack of state power and intervention. Lack of state power. The power of government is very important
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How does Bessie Head use symbolism in her novel When rain clouds gather and what effect does it have on the way we read and respond to the story? In the novel When rain clouds gather‚ Bessie Head uses symbolism to express the transition from the harsh life of tribalism‚ to the development of modern day co-operatives and the effect it has on the community. One of the main symbolic images in the text is the recurring theme of When rain clouds gather. This incomplete and open statement refers
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ORGANIZATION: SELLING TO ENTERPRISE CUSTOMERS TABLE OF CONTENT Pages EXECUTIVE SUMMARY 2 INTRODUCTION 2 HP ’S CSO CUSTOMERS 3 SELLING TO ENTERPRISE CUSTOMERS SINCE 1991 3
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through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create positive customer experiences. Employees who have higher job satisfaction are usually less absent‚ less likely to leave‚ more productive‚ more likely to display organizational
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Chapter – 1 INTRODUCTION INTRODUCTION A co-operative bank is a financial entity which belongs to its members‚ who are at the same time the owners and the customers of their bank. Co-operative banks are often created by persons belonging to the same local or professional community or sharing a common interest. Co-operative banks generally provide their members with a wide range of banking and financial services (loans‚ deposits‚ banking accounts etc.) The 7 co-operative principles are:
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123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study
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What is a customer database? Definition of marketing? Matching organisational resources with environment opportunities The tactical role of marketing research is to make more informed marketing decisions provide relevant information to business managers determine information needs Marketing management information systems gather internal and external information on a continuous basis The marketing research process involves
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Information Needs of Managers and Other Users Managerial accounting information is needed by a number of individuals. In particular‚ managers and empowered workers need comprehensive‚ up-to-date information for: (1) Planning‚ (2) Controlling‚ and; (3) Decision making. Planning requires setting objectives and identifying methods to achieve those objectives. For example‚ a firm may set the objective of increasing its short-term and long-term profitability by improving the overall quality
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know the word "friendship" in English means what? In each of these letters contain meaning to create a beautiful friendship. Let’s discover! “F”Fun: Is that so much of fun and friends will bring you in this life. “R”Respect: Always respect each friendships. First on mutual respect and understanding that you respect their jhi also the respect you are yourself. “I”Interest: What happiness if you are interested friends. Inquire cordial words‚ the lines short mail‚ full of the letters or just a phone
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