Learner Name Evidence Assignment 302 Schools as organisations Introduction This assignment is intended to provide evidence of your knowledge and understanding of schools as organisations. By completing all tasks within the assignment‚ you will provide evidence that meets the Learning Outcomes and assessment criteria of Unit 302. Tasks There are six tasks to this assignment A Complete table B Complete chart‚ job description and table C Complete question D Complete
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QWL AND ORGANISATIONAL PERFORMANCE CHAPTER ONE 1.0 INTRODUCTION 1.1 Context of the Problem As the work culture changes drastically in the recent years‚ the traditional concept of work to fulfill humans’ basic needs are also facing out. The basic needs are continued to diversify and change according to the evolution of the work system and standards of living of a workforce. Thus a definition by Suttle‚ (1997) on the QWL as the degree to which work are able to satisfy important personal basic needs
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Organisations have diversified through different era with new technologies and new strategies input. Managing people in an organisation has always been foremost priority for all the organisations to get competitive advantage. Organisational Culture is perhaps the single most important factor accounting for success or the failure of an organisation. In 1992For instance‚ in 1992‚ Kotter and Heskett conducted a long-term study of the largest ten to eleven high-performing companies in each of twenty-two
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some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how that effects future
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are always judged for their actions and behavior could be one of the biggest problems in an organization. Stereotyping is a fixed notion of people‚ coming up with their own assumption and judgment even before giving the respective a chance to explain the reason for both their actions and behavior. Stereotyping is a closure in which each individual blocks the opportunities of what people really are. People often take in all the information they feel most comfortable with and then close up. Thus‚ stereotypes
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seen as the shared values‚ norms‚ belief and assumptions that an individual hold in common with members within a corporate firm or social group (Ogbonna‚ 1992). This essay is aimed to establish that organizational culture is manageable. By taking one of Linda Smircich’s approaches (1983)‚ culture is seen as a dependent variable that an organization has. It is possible to argue that culture can be modified and changed as long as there is a thorough understanding of how and why it is evolved and developed
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Introduction The modern day service station radically differs from the petrol station of generations ago. Whereby in the past the primary function of a petrol station was simply to provide petroleum to customers this has been expanded to meet the changing needs of consumers‚ providing convenience items in addition to service (Azimont & Araujo‚ 2009). In attending to these changing needs a range of marketing tools known as the marketing mix must be utilised appropriately to guide businesses
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Understanding organisations – Case Analysis MMM262 Matthew Acciarito Contents: Introduction - 3 Modernist Analysis – 4 Environment - 4 Social structure - 5 Technology - 5 Culture - 6 Problem Statement - 7 Solutions – 7/8 Symbolic – Interpretive Critique - 9 Post Modern Critique - 10 Conclusion - 11 Reference List - 12 Introduction Qantas is the world’s second oldest airline‚ founded in the Queensland outback in 1920. The organisation has dominated
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Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
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[Type the document subtitle] | | Rachel Waring | [Pick the date] | TDA2.2 | Understand the work of the team. Describe why team work is important in schools (3.1) Teamwork improves communication‚ it isn’t just about exchanging information - it is about ideas‚ feelings‚ hopes and desires‚ we find this when we communicate with people we trust and respect. It is also about all those things that make us the individuals that we are. Another important reason I feel is flexibility‚ good
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