diversity‚ customer behavior‚ customer loyalty‚ and exceptional service. Looking back I have learned that customer comments‚ whether they are good or bad‚ should always be taken into consideration‚ addressed and handled appropriately. By recognizing these comments I noticed that they can provide insight to the thought process of the customer and in turn could help improve not only the customer service department but the product as well. The success of a company relies on the customer. Satisfied customers
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Study Analysis on an Organisation) Introduction TrueLocal.com.au is one of the fastest growing online business directory services website in Australia. It operates as its own functioning business unit under the umbrella of News Digital Media (NDM) organisation‚ a managing group for a cluster of individual digital companies that is owned by Rupert Murdoch’s News Corporation‚ one of the world’s largest
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enterprise What information should be provided when communicating policies to staff? Information that should be provided to staff when communicating policies are as follows Duties of the employers‚ Duties of the employees and contractors Health and safety committees Discrimination in the workplace Risk assessments Control of risks Recording and/or documenting of information Functions of health and safety representatives (HSRs) Training Manual handing Inspections Information about the current
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Customer Service Research Paper Before I get into further analysis of my own personal experience‚ I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent‚ smaller businesses
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Unit 205 Schools as Organisations 1.1. Identify the main types of state and independent schools. There are four types of mainstream state schools – these are funded by the local authorities which are maintained schools and follow the National Curriculum:- Community schools Foundation and trust schools Voluntary schools Speciality schools Independent schools Academies 1.2 Describe the characteristics of the different types of schools in relation to educational stage(s) and school governance Schools
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COMMISSION) is a regulator of health and social care services in England. Their work of 2010 included registering all NHS Trusts and care homes under the Health and Social Care Act 2008 while continuously monitoring the performance and compliance of these services. With over 2500 staff nationwide and being the company in which I work for‚ HEALTH COMMISSION is an excellent company for me to use for analysing management styles and teams within the organisation. The commission itself is broken down into many
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Examination Session 1‚ 2014 MGT100 Organisations and Management This paper is for Albury Campus‚ Bathurst Campus‚ Dubbo Campus‚ Distance Education (Distance)‚ Port Macquarie Campus‚ Study Centre Sydney‚ Study Centre Melbourne‚ Tafe Crows Nest‚ Wagga Campus and TC-TRY students. EXAM CONDITIONS: This is a closed book exam No calculator is permitted Notes are NOT permitted in the Exam Bilingual Dictionary permitted (printed copy only‚ unmarked and unannotated) The student may NOT retain the question
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cosmetics‚ accessory and general merchandise‚ over the years Big Bazaar has included a wide range of products and service offerings under their retail chain. The current format includes Big Bazaar‚ Food Bazaar‚ Electronic Bazaar and Furniture Bazaar. The inspiration behind this entire retail format was from Saravana Stores‚ a local store in T.Nagar‚ Chennai. The stores are customized to provide the feel of mandis and melas while offering the modern retail features like Quality‚ Choice and Convenience
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About Wipro Ltd. Wipro Limited is an Indian multinational information technology (IT) consulting and outsourcing service company located in Bangalore‚ Karnataka in India. The company was incorporated on December 29‚ 1945‚ in Mumbai by Mohamed Hasham Premji as Western India Vegetables Products Limited‚ later abbreviated to Wipro. It was initially set up as a manufacturer of vegetable ghee‚ vanaspati‚ and refined oils in Amalner‚ Maharashtra. True to its origins‚ the company logo still contains a
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OF MARTEKING MIX IN AN ORGANISATION ABSTRACT: The marketing mix is an integral tool in building an effective marketing strategy and implementing it with tactics. The main objective of this study is to understand the role of marketing mix. This study can be used as a tool to assist in pursuing marketing objectives. Marketing mix: is a business tool used in marketing and by marketing professionals. The marketing mix is often crucial when determining a product or brand ’s offering‚ and is often
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