Abstract Customer loyalty programs are the currently used methods by companies to increase their revenues and customer relationship as they act as value sharing tools to improve the customer’s perception of the organization. This method is used because to every organization‚ loyal customers are treated more precious than the company assets. To retain these customers‚ companies implement several strategies and techniques. To study the influence and impact of these programme on the customers of Al
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A R T I C L E www.hbr.org Ten Ways to Create Shareholder Value by Alfred Rappaport Included with this full-text Harvard Business Review article: 1 Article Summary The Idea in Brief—the core idea The Idea in Practice—putting the idea to work 2 Ten Ways to Create Shareholder Value 13 Further Reading A list of related materials‚ with annotations to guide further exploration of the article’s ideas and applications Product 1069 This article is made available to you by Al Rappaport. Further posting
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References: 1. http://www.portal.euromonitor.com/Portal/Pages/Search/SearchResultsList.aspx 2. http://businesstoday.intoday.in/story/case-study-godrej-efforts-to-be-in-the-big-leauge/1/20670.html
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Do Mergers and Acquisitions Create Shareholder Wealth In The Pharmaceutical Industry? Mahmud Hassan‚ Dilip K. Patro‚ Howard Tuckman and Xiaoli Wang* Purpose: This paper analyzes mergers and acquisitions (M&A) focusing on the U.S. pharmaceutical industry in the period 1981-2004. This industry is chosen because it is global‚ engages intensively in M&A which it uses to both complement and substitute for early stage research‚ and because the potential abnormal returns to blockbuster drugs are
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Create a Customer Centric Culture Table of Contents Cover page .…………………………………………………….…….……….1 Table of Contents .....…………………………………………………..…………….2 Abstract …..…………………………………………….………………….3 Define the customer service culture ……………6 Communicate the culture …..……….10 Recruit to grow the culture ….….…….14 Empower Employees .…………..19 Visible and Accessible ….………..23 Recognize and reward action …………...27 Conclusion …….……
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Market Value Added and Economic Value Added Salahuddin K. Shameem Market Value Added (MVA) is the difference between the current market value of a company and the original amount of capital contributed by investors. MVA = market value of stock - shareholder-supplied equity = (shares outstanding)(stock P) - Total common equity Economic Value Added (EVA) measures managerial effectiveness (economic profit). EVA = NOPAT - after-tax dollar cost of K for operations = EBIT(1-T) - amount of
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Economic value added (EVA) is also referred to as economic profit. It can be defined as a measure of performance of a company which focuses more on wealth or value creation for the shareholders rather than just the accounting profits. Advantages and disadvantages of EVA : A- The EVA model applies a capital charge which corrects the key deficiencies of price multiples; that they do not incorporate the balance sheet . A- The model recognizes through the capital charge that growth purchased
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The contents of this document are confidential and proprietary to Siebel Systems‚ Inc. Revision History: When Who What 11/17/2004 Rob Seaman Original creation 11/22/2004 Ashish Kothari Updates 3/22/2006 Jonathan Fan Updates Table of Contents Revision History: 2 Table of Contents 3 What This Is 4 Whom to Contact 4 Dynamic Pricing Procedure 4 Steps 4 Step Details 7 1. Check Header Price List 7 2. Raise Expired Error 8 3. Raise Not Effective
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SLOVENSKA USING OF THE ECONOMIC VALUE ADDED MODEL FOR VALUATION OF A COMPANY Doc. Ing. Eva Kislingerová‚ CSc. Prague University of Economics Introduction There is possibility to use‚ with respect to the object of valuation‚ several methods for valuation of a company in practice. One of the most important and highly used group of methods are yield methods. They are usually called Discounted Cash Flows (DCF) methods. Value of a company is derived from present value of future incomes connected with
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History of Economic Thought 3303 What Can Be Added? An Essay on Poverty Written by Patrick Diamitani ‘12 What Can Be Added? Written by Patrick Diamitani ∙ History of Economic Thought ∙ Dr. Charles M.A. Clark "What can be added to the happiness of the man who is in health‚ who is out of debt‚ and has a clear conscience?” (TMS:45) In life we learn to realize that happiness cannot be bought by money. In fact‚ it didn’t even take the theory of diminishing marginal utility for man to realize
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