"In what ways might airline customers be segmented" Essays and Research Papers

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    Widget Airlines

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    Imagine Widgets Airlines‚ Inc. operates 18-seat commercial flights between New York City and Washington‚ DC. After 10 seats have been sold on each aircraft‚ the company has reached the break-even point. Should Widgets consider offering a discounted fare for seats 11 through 18? Yes. Widgets Airlines‚ Inc. should offer a discount on the remaining seats. What are the advantages and disadvantages of not offering a discount on seats 11 through 18? The advantages of selling at a discounted price

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    Singapore Airline

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    Singapore Airlines’ strategy Singapore Airlines is positioned as a premium carrier with high levels of innovation and excellent levels of service‚ and has made a strategic choice of giving priority to profitability over size. The internal organizational practices outlined in this paper‚ such as continuous people development and rigorous service design are key aspects of operationalizing and sustaining this positioning and strategic choice. At the corporate level‚ SIA follows a strategy of

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    Philippine Airlines

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    Philippine Airlines‚ Inc. (abbreviated as PAL and also known historically as Philippine Air Lines) operating as Philippine Airlines‚ is a flag carrier of the Philippines. Headquartered at the Philippine National Bank Financial Center in Pasay City‚[2][3] the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name.[4] Out of its hubs at Ninoy Aquino International Airport of Manila and Mactan-Cebu International Airport of Cebu City‚ Philippine

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    Southwest Airlines

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    Southwest Airlines 2008 Introduction : While the airline industry in the USA has not made thriving financial headlines‚ Southwest Airlines has emerged as a successful organization. It has been able to make profit consistently and has sustained itself through difficult situations like recession‚ energy crisis‚ and September 11 terrorist attacks. Problem Statement : The problem under consideration here is: How can Southwest Airlines achieve a sustainable growth in future in spite of increasing

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    Srilankan Airlines

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    ------------------------------------------------- SriLankan Airlines From Wikipedia‚ the free encyclopedia | This article may be written from a fan ’s point of view‚ rather than a neutral point of view. Please clean it up to conform to a higher standard of quality‚ and to make it neutral in tone. (January 2012) | SriLankan Airlines | | IATA UL | ICAO ALK | Callsign SRILANKAN | | Founded | 1947 (as Air Ceylon) | Commenced operations | July 1979 | Hubs | * Bandaranaike

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    Indigo Airlines

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    leadership While the other airlines in the industry purchased rivals‚ flew different models of planes and tried to offer costly services‚ Indigo stuck to single model planes with a reputation of being a no frills airline. Indigo has stuck to operating the world’s largest selling single-aisle aircraft‚ the Airbus A320. This has helped the airlines to not just survive the economic slump in the industry but infact to post profits year-on-year end. Capacity utilization of IndiGo airlines fleet The utilization

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    Customer Care

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    An Analysis on Customer Care Strategy of Southwest Airline |Prepared by: |Name | |SN: |ID number | |Class: | | |To: |Your tutor

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    Southwest Airline

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    automation processes. Southwest has invested significant sums in facilities‚ equipment‚ and technology to efficiently process customers such as online booking and boarding‚ self-service rapid check-in boarding pass kiosks. This also benefits the company because of fewer needed employees. - High asset utilization because of the quick gate turnaround 3) Continued leadership in customer service 4) High-spirited‚ unique culture - Southwest’s brand of fun. It feels fun to fly on Southwest - Emphasize on

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    Qantas Airlines

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    product‚ what our customers expect from us is our main purpose to provide. The company has to correlate the ability of their service and the expectations of their customers. They measure their product and customers` needs. (Anton & Petouhoff 1996)There are no doubts that matching both sides expectation we can provide satisfaction for our clients. However it is not always possible to satisfy all needs of your customer. Maslow`s hierarchy was created to show theory of needs in the psychology way and

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    4. Explain why the fraud remained undetected for 13 years. What procedures might the auditors have performed to detect this fraud in a timelier manner? The fraud was undetected because of a lack of internal controls. There was a lack of segregation of duties between who collected the receipts and who prepared the deposits. Sally collected all of the receipts‚ closed out the drawers‚ and prepared the deposits. Since she performed all of these duties‚ she could easily cover her tracks by making sure

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