1) How does this company make money even when other airlines don’t? What are the most important contributors to its financial success? ANS: - Southwest airlines founded specially to create intrastate between Dallas and Texas and their main agenda is to provide services at low cost as compared to other airlines. Even it’s very competitive to achieve this goal but southwest succeeded by keeping operations simple and consistent‚ cost saving strategy and meet customer expectation(on-time) at low cost
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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STUDY OF PROFITABILITY OF A LOGISTICS COMPANY USING ECONOMETRICS TOOLS Executive summary This study examines the impact of three factors‚ namely Sales‚ Fixed assets and Interest paid on the profitability of a logistics company. Econometric tool of multiple linear regression model was used for analyzing the impact of above factors on profitability of a major logistics company GATI Limited. Based on the financial data of last 10 years 2000-2009 the regression analysis has revealed that profitability
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1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
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Logistics Outsourcing and 3PL Challenges Michelle L.F. Cheong Singapore-MIT Alliance‚ N2-B2C-15‚ Nanyang Technological University‚ 50‚ Nanyang Ave‚ Singapore 639798 Abstract — Logistics has been an important part of every economy and every business entity. The worldwide trend in globalization has led to many companies outsourcing their logistics function to Third-Party Logistics (3PL) companies‚ so as to focus on their core competencies. This paper attempts to broadly identify and categorize
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SOFTWARE REQUIREMENTS SPECIFICATION(SRS) FOR AIRLINE DATABASE Table of Contents 1. Introduction 1.1 Purpose 1.2 Document Conventions 1.3 Intended Audience and Reading Suggestions 1.4 Project Scope 1.5 References 2. Overall Description 2.1 Product Perspective 2.2 Product Features 2.3 User Classes and Characteristics 2.4 Operating Environment 2.5 Design and Implementation Constraints 2.6 Assumptions and Dependencies 3. System Features 4. External Interface Requirements 4.1 User Interfaces 4.2 Hardware
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Southwest Airlines’ Corporate Strategy & Control System Southwest Airlines became one of the most admired airlines in the world based on their dedication to their customers and the corporate strategies their leadership instituted. Their leadership created a different corporate culture that CEO Herb Kelleher and his company are devoted to the philosophy of putting employees first (Govindarajan‚ pg. 115). In doing so‚ Southwest was able to instill a management control system that relied on
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Logistic regression analysis revealed that physicians in psychiatry or emergency medicine departments received more violent threats and sexual harassment than physicians in other departments. (J Occupational Health 2015; 57: 540–547) The causes of ED violence
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Double D Trucking was started by Douglas Dean in 1981 and has grown from a one-truck operation to a 550-tractor-trailer fleet serving shippers in a five-state region in the upper Midwest. Double D trucking serves the automotive industry by providing inbound transportation to the assembly plants. It has a strategic alliance with the Big Three automakers and is the exclusive trucking company for a number of the auto suppliers. From its inception‚ Double D has been an innovator in the trucking industry
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12 Conclusion 13 Reference 14 Executive Summary The purpose of this report is to present the business operating in the tourism sector and how the company segments its products and services in the market. Malaysia Airlines System (MAS) is a well-known aircraft carrier company that delivers their services to all passengers around the world to ideal destinations. MAS use marketing mix such as Product‚ Price‚ Promotion and Place to broaden‚ advertise‚ and promote their
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