1/29/2015 Creating Customer Value http://eproduct.hbsp.harvard.edu/eproduct/product/cc_8176/content/OPS/html/print.html 1/22 1/29/2015 Creating Customer Value This reading contains links to online interactive illustrations and video‚ denoted by the icons above. In addition to using reader controls in the navigation bar‚ you can also use the arrow keys on your keyboard to navigate between pages. Sunil Gupta‚ Edward W. Carter Professor of Business Administration‚ Harvard Business School‚ de
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to save energy. A. To save on heating and cooling costs‚ set your thermostat a few degrees lower in the winter and a few degrees higher in the summer . B. Install compact fluorescent light bulbs when your older incandescent bulbs burn out‚ but make sure to recycle the fluorescent bulbs when bad because they contain mercury which is bad for the environment C. Wash clothes in cold water whenever possible. As much as 85 percent of the energy used to machine wash clothes
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lower emissions of carbon dioxide (CO2)‚ the primary contributor to global warming‚ and other pollutants. You do not have to do without to achieve these savings. There is now an energy efficient alternative for almost every kind of appliance or light fixture. That means that consumers have a real choice and the power to change their energy use on a revolutionary scale. The average American produces about 40‚000 pounds of CO2 emissions per year. Together‚ we use nearly a million dollars worth of
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equations that has broadened our understandings on many subjects. One of Einstein’s most famous finding is his theory of relativity‚ stating E=Mc2‚ which meant that nothing has an exact speed‚ position or momentum in this universe. He helped us understand light and photons‚ and many daily things we take for granted. Einstein was the beginning to many big discoveries‚ and even basically created the Atomic bomb. Einstein gave us new understandings and new perspectives on many basic things. Einstein expanded
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|The Biography of Thomas Edison | |"... Thomas Edison was more responsible than any one else for creating the modern world .... No one did more to shape the physical/cultural | |makeup of present day civilization.... Accordingly‚ he was the most influential figure of the millennium...." | |The Heroes Of The Age: Electricity And Man
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eventually harden. But what about coloured glass is the process the same? Coloured glass‚ has some changes in the process as stated by source (1)‚ “But the glass that makes up everyday household items like ovenware‚ drinking glasses‚ incandescent light bulbs‚ windows‚ windshields and mirrors contain materials like lead and plastic that cannot be mixed with container glass.” In this case manually‚ or mechanical separation must take place‚ where different types of glass‚ such as stated by (Source
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Dave Hennesey Mr. Gregg AP Chemistry 2 February 2005 Humans: How We Are Destroying the World Around Us This generation and also future ones will suffer because of this‚ and us humans are mostly to blame. What are humans responsible for? We are responsible for endangering the nature and health of our ecosystems. One way we damage our ecosystem is by polluting the environment. Everyday millions of people use automobiles‚ trains‚ and airplanes to travel. This begs the question- how is this
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affect employees Increase in comfort and overall wellbeing NOISE: Close office doors and keep cubicle chatter respectful and discreet‚ have a separate area for conferences etc. Increase in concentration - decreased distractions LIGHT: Use an incandescent light bulb and position in a reflected area to reduce shadows or glare a window in view can also help Increases comfort‚ accuracy and reduces eye strain DESK: Keep your monitor between 20 and 40 inches (50 and 100 centimeters) from your face
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NYC. Flickr. Web. 21 Apr. 2011. "Google Doodles: 2009 July - September." Google. google‚ n.d. Web. 22 Apr. 2011. . Hughes‚ Thomas P.. "How Did The Heroic Inventors Do It." Inventions and Technology Fall 1985: Issue 2. Print. Jonnes‚ Jill. Empires of light: Edison‚ Tesla‚ Westinghouse‚ and the race to electrify the world. New York: Random House‚ 2003. Print. Mast‚ Amy. America’s forgotten innovator‚ Nikola Tesla.. Tallahassee: Florida State University‚ 0. 14-15. Print. Neill‚ John Joseph. Prodigal genius
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Nation Academy of Sciences said that Edison was "the most ingenious inventor in this country.... or in any other" this was a renowned recognition for Edison. The next invention of Edison’s that made a immense impact on todays world in the Electric light or other known as the
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