FIRST DEGREE PROGRAMME IN COMMERCE SECOND SEMESTER EXAMINATION – (MODEL QUESTION PAPER) Foundation Course II: CO 1221 – INFORMATICS FOR BUSINESS STUDIES (2010 Admissions onwards) Time: Three Hours Max. Weightage: 30 SECTION - A This section consists of four bunches of four questions each. Each bunch carries a weightage of 1. Answer all questions. I. Choose the most appropriate answer from the following.: 1. Unsolicited sending of bulk e-mail is referred to as: (a) Stalking (b) Spam (c) Phishing (d)
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years in INDIA. Mobiles have become so popular that many people use their handset as their only phone and rarely use a landline. The telecommunications industry at present is a much more competitive market and customers have a diversity of services‚ product‚ and sellers to choose from. Customers of telecommunications services stipulate s high quality from their suppliers. They have
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Business and Management Tomorrow Vol. 2 No. 10 Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L‚ Faculty‚ Maharani’s Arts and Commerce College for Women‚ Mysore Amulya.M‚ Assistant Professor‚ Department of Studies in Business Administration‚ University Of Mysore‚ Mysore Abstract Exceptional customer service results in greater customer retention‚ which in turn results in higher profitability. Customer loyalty is a major contributor to sustainable profit growth. To
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INCREASING CRIMES/SUICIDES AMONG THE YOUTH OF INDIA. INCREASING CRIME RATES AMONG THE YOUTH IN INDIA. Introduction: Open any newspaper or tune into any news channel and you can be pretty sure to stumble upon crimes of all sorts ranging from petty thefts to dacoity‚ murder‚ terrorism‚ sexual crimes and the like. The statistics show that the miscreants have been found quite focused and determined at their jobs. In India for instance‚ as per the National Crime Records Bureau‚ incidences of crime
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research will try to answer) Distinctions in the Customer Satisfaction Levels between Southwest Airline Customers and Delta Airline Customers Executive Summary Success for commercial airline companies is determined by their profit and their profitability is increased by making the most of satisfying their customers and retaining loyalty. Survey results in 2007 indicated that “airlines have work to do to improving customer satisfaction‚” (AP‚ 2007). Delta Airlines ranked among the lowest
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Extension Counters. The Bank has a network of over 4055 ATMs providing 24 hrs a day banking convenience to its customers. This is one of the largest ATM networks in the country. The Bank has strengths in both retail and corporate banking and is committed to adopting the best industry practices internationally in order to achieve excellence. CUSTOMER SATISFACTION IN AXIS BANK CORPORATE SOCIAL RESPONSIBILITY (CSR): As an integral part of society‚ the Bank is aware
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STUDY OF CUSTOMER PREFERENCE TOWARDS PURCHASE OF LAPTOP/DESKTOP OF HCL ACKNOWLEDGEMENT It gives us immense pleasure to acknowledge the names‚ who had helped us in successful completion of this project. First of all I would take the opportunity to thank the Almighty God for granting me all the strength I needed. Generous thanks to my project guide Prof Mukesh Porwal without whose guidance and support this project would not have been possible. We are thankful to him for his constant constructive
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FORESEE RESULTS / FGI RESEARCH REPORT CUSTOMER SATISFACTION‚ LOYALTY‚ AND BUYING BEHAVIOR IN THE EVOLVING MULTI-CHANNEL RETAIL WORLD JANUARY 2005 Commentary by Larry Freed President and CEO‚ ForeSee Results FORGING A NEW CUSTOMER-CENTRIC PERSPECTIVE ON MULTI-CHANNEL SHOPPERS Today’s consumers demand choice and convenience. They “mix and match” channels according to their needs for product research‚ purchase and delivery. As cross-channel shopping behavior grows mainstream‚ the best way
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Marketing and Audience Research Exploratory Research Report Executive Summary This report investigates the fashion clothing purchase behavior by examines the drivers such as perception and motivation. Four adults have participated in this research‚ in order to complete an interview which conducted under QUT guidelines‚ and transcripts collected have been used as thematic analysis for further process. Some major findings and recommendations generate after data analysis of interview
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Avenue. The founders saw the need to put up an institution that would provide the Batangueno an opportunity to pursue a higher education. From 48 students of the former Western Philippine Colleges the enrolment increased to 14‚000 students. The UB students are part of a selected academic community. The graduates of the University have brought unleashing honors and distinctions in the country and elsewhere as a fitting tribute to
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