ABV- INDIAN INSTITUTE OF INFORMATION TECHNOLOGY AND MANAGEMENT – GWALIOR Assignment on SERVICES & VALUE CHAIN SUBMITED BY ABHINAV ANAND LALIT SHARMA PRINCE TYAGI 2013-ITES-001 2013-ITES-013 2013-ITES-018 SERVICES & VALUE CHAIN INTRODUCTION WHAT IS SERVICE? Services are a means of delivering value to customers by facilitating outcomes customer want to achieve‚ without the ownership of specific costs or risks. Outcomes are possible from the performance of tasks and they
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INTRODUCTION An airline is an organization providing aviation services to passengers and/or cargo. It owns or leases airlines with which to supply these services and may form partnerships or alliances with other airlines for reasons of mutual benefit The scale and scope of airline companies ranges from those with a single airplane carrying mail or cargo‚ through full-service international airlines operating many hundreds of airplanes in various types. Airline services can be categorized as being
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The U.S. Airline Industry The U.S. airline industry provides a unique service to its customers. It transports people and goods with efficiency and convenience which is not achieved by any other service. The purpose of this article is to collect data on the U.S. airline industry and analyze the state of the industry today. Data came from sources such as the Federal Aviation Administration‚ scholarly articles‚ and websites such as dallas.culturemap.com and airwise.com. Tools used to analyze the data
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Airline Industry Overview History The airline business has been in existence for over 75 years. There have been many upward and downward swings in the overall airline business economy. History has recorded that while 140 airlines have declared Chapter 11; only two have emerged. Today‚ the U.S. airline industry is facing an unprecedented financial crisis and the outlook is bleak. Only one major carrier that has shown a profit over the past four years and‚ in the same timeframe‚ the other major
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Value Chain Analysis Value chain analysis is a method to review all the activities in an organization that contribute to maximizing competitive advantage and customer delight while identifying non value added waste and costs in the value chain process (Walter & Rainbrid‚ 2007). The purpose of this paper is to analyze Amazon’s value chain. Amazon’s mission statement reads as “our vision is to be earth’s most customer centric company; to build a place where people can come to find and discover anything
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Part 1 The Characteristics Of The Airline Industry Preface Introduction The Primary Characteristics Competition Within The Airline Industry The Secondary Characteristics – The Tertiary and Quaternary Characteristics – Part 2 PESTEL Of The Airline Industry Conclusion References PART 1 The Characteristics Of The Airline Industry Preface Economics or Managing In The Global Environment‚ a subject everyone needs to be familiar with and most believe or think that they are‚ but at the end of the day‚ very
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2.0 Background to the organization Firefly is the wholly-owned subsidiary by the Malaysia Airline System Berhad (MAS). Firefly is launched on April 3rd 2007 as well as it is the Malaysia’s first community airline that operated under FlyFirefly Sdn Bhd. the Malaysia’s first community airline also known as a new Malaysian no-frills airline. The name of Firefly is come from the characteristics of agility‚ brilliance‚ charm‚ and fun. Firefly offers a full service point-to-point carrier. The
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The value chain concept‚ which was developed and popularized in 1985 by Michael Porter‚ increased the value of production and service and led to a decrease in costs in the business and industry sector. At this present time‚ global business competition is rising leading to more interest in value chains in businesses and industries because this concept is the apparatus of management in order to analyze positive strategic planning. The most important concept can apply to the supply chain and the
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–The US Airline Industry Group 7 Eugenio、Peter、Violet 1 Assess the overall financial performance of the US airline industry during the past 20 years. The financial performance of the US airline industry has been somewhat of a roller-coaster‚ the industry has seen its structure change more than once. It being regulated and deregulated over the years. Many investors would agree that putting one´s money into the airline industry is a risky business. The woes of US airline industry during 21
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MACRO PERSPECTIVE ( AIRLINE INDUSTRY) Economical can be one of the major factors for the airline industry. Due to the rate of war and terrorist event‚ the growth rate of economy dramatic slowdown‚ capacity demand‚ which gains the low yield to the airline industry. Moreover‚ oil prices increase also affect their profits. The social sector‚ which are strongly from employment perspective and safety. The technology in airline industry is fast moving‚ however it’s very costly. Alliance gives the
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