DBF 107 FINANCIAL ACCOUNTING I PUAN HASLINA BT HASSAN GROUP ASSIGNMENT NAME MATRIC NO 1. Faris Aina Nabila Ismail 142013108 2. Nurul Aisha Niaz Ali Abdullah 142012913 3. Nur Adriana Amran 142013284 4. Nur Azlina Isam 142012902 5. Hemalatha A/P Vasu 142012834 CONTENTS CHAPTER 1 Introduction CHAPTER 2 Company Background CHAPTER 3 Annual Report CHAPTER 4 Assumptions CHAPTER 5 Conclusion
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SERVICE ENCOUNTER: Harry Beckwith mentioned service as “Selling the invisible”.(Barlett‚ 2001). Service encounter is a dealing in which one person supply a good or a service to another person. (for example selling a product‚ selling a service an appointment with a doctor etc..). There are different types of service encounters. Service may be direct contact services( like service in an hospital) or indirect contact services( like service produced in a call center). Examples: 1
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Term paper on: Service strategy of KFC Subject code: MKT 412 Section: 01 PREPARED FOR: SSM Sadrul Huda (SH) Assistant Professor Department of Business Administration East West University. PREPARED BY: Md. Taijul Islam ----------------------------------------------------Id: 2009-2-10-217 SHADIN -01917277300 Fariha Faroque Mitu ------------------------------------------------Id: 2009-3-13-024 Khaleda Akter -----------------------------------------------------Id:
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The military culture has similar demands of that of families‚ which are an investment of time‚ energy‚ personal commitment to make thing happen for the unit‚ and personnel sacrifice for “the whole.” Both military and family cultures thrive on consistency and predictability. When military personnel return home‚ especially if wounded‚ they need to find a similar culture and system to help them transition and find a satisfying purpose. Often times‚ soldiers can place heavy demands of these cultural
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Reading Between the Lines: PREPARING FOR THE CIVIL SERVICES EXAMINATION Designed‚ Written and Compiled by Nikhil Pavan Kalyan‚ IAS Contributions by: Ravi Shankar Shukla‚ IAS Shena Aggarwal‚ IAS Vibhu Goel‚ IAS Ajay Singh Tomer‚ IAS Ramachandran R‚ IAS K Thavaseelan‚ IAS Anupam Saha‚ IAS Harshika Singh‚ IAS Bhuvnesh Pratap Singh‚ IAS Rukmani Riar‚ IAS Nitesh Patil‚ IAS Suhas Sivanna‚ IAS Prince Dhawan‚ IAS Surabhi Malik‚ IAS Mangeh Kumar‚ IAS Dr. Piyush Singla‚ IAS Rajanvir
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Globalization Note Series Pankaj Ghemawat and Sebastian Reiche National Cultural Differences and Multinational Business The eminent Dutch psychologist‚ management researcher‚ and culture expert Geert Hofstede‚ early in his career‚ interviewed unsuccessfully for an engineering job with an American company. Later‚ he wrote of typical cross-cultural misunderstandings that crop up when American managers interview Dutch recruits and vice versa: “American applicants‚ to Dutch eyes‚ oversell themselves
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Food Preparation‚ Service and Delivery .......................................................................... 1 I. Standards for Menus.................................................................................................. 1 A. Master Menus (2-CO-4C-01‚ 4-4316M‚ 4-ACRS-4A-01M) .................................... 1 B. Medical Diets (2-CO-4C-01‚ 4-4318‚ 4-4319‚ 4-ACRS-4A-02M) ........................... 2 C. Special Diets (2-CO-5E-01‚ 4-4319‚ 4-ACRS-4A-03) ......................
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The Nation State An Essay by Anthony C. Pick Dedication This essay is dedicated to the memory of Irene Pick (1939-2007). Acknowledgements The author acknowledges with gratitude the help that he has received from Simon Pick and Matthew Pick‚ without which many errors and omissions would have occurred. March 2011 Copyright © Anthony C. Pick 1/81 2011 Summary ......................................................................................................................
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Customer Service Research Paper Before I get into further analysis of my own personal experience‚ I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent‚ smaller businesses
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juridikum 3/2011 thema: Transnationale Konzer ne und Menschenrechte 373 Strategic Campaigning in Multinational Companies: The Case of United Parcel Service (UPS) in Turkey Molly Elizabeth McGrath / Demet Sahende Dinler ¸ For Gerhard Eggers1 Introduction ˙ On 24th January 2011‚ TÜMTIS‚ a Turkish trade union in the transport sector signed a protocol with the global logistics company‚ UPS. The protocol reinstated the majority of the 163 workers who were fired for joining the union
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