WORKPLACE VIOLENCE HOSSAM ELDEEN HUSSEIN Problem Definition: The United States Department of Agriculture (USDA) defines Workplace Violence as “any act of Violence‚ against persons or property‚ threats‚ intimidation‚ harassment‚ or other inappropriate‚ disruptive behavior that causes fear for personal safety at the worksite ". Justification for Problem Definition Workplace violence causes a lot of devastation such as assaults‚ homicides‚ victims and their families‚ businesses of the experience
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CUSTOMER PROFITABILITY ANALYSIS: CHALLENGES AND NEW DIRECTIONS Summary This article presents the concept of modifying cost accounting system in order to provide measurements from a customer profitability viewpoint. Most management accounting systems focus on products‚ departments or geographical areas‚ which have little to do with customers. A questionnaire was sent to marketing managers and marketing controllers and interviews with respondents. Much of this article draws on qualitative responses
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EMPLOYEES JOB SATISFACTION IN BANKING SECTOR OF BANGLADESH: - A CASE STUDY OF “JAMUNA BANK LIMITED” By Oishee Manee ID: 0820544 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY‚ BANGLADESH April 29‚ 2012 EMPLOYEES JOB SATISFACTION IN BANKING SECTOR OF BANGLADESH: - A CASE STUDY OF “JAMUNA BANK LIMITED” By Oishee Manee ID: 0820544 Has been approved April 29‚ 2012 ____________________
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Just as in coaching with sports‚ coaching in the workplace empowers the individual so that they are performing at their best. As competition has increased in the corporate society‚ employers are struggling to find ways to keep their best employees. One way that has caught on is to coach the employee instead of giving direct commands‚ allowing the learner to take the lead in their own progression. Research by the UK Industry Society has shown that coaching is likely to become the “most sought-after
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Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo’s (1965) on the effort of customers‚ their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer‚ there is not so much consensus conducting in relation
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Motivation and more specifically‚ motivation in the workplace cannot be defined simply. From an Industrial/Organizational psychology standpoint‚ motivation can be defined as "those processes within an individual that stimulate behavior and channel it in ways that should benefit the organization as a whole" (Miner‚ 1992‚ p. 54). The challenging subject of motivation has been studied and analyzed for many decades. Such interest and study is in part attributable to the understanding and appreciation
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depersonalization while African Americans had the lowest. They found that Whites and Native Americans had the highest levels for personal accomplishment. Asian Americans had the lowest level of feelings of personal accomplishment. There was no statistical difference by race for emotional
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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A study of customer satisfaction with life insurance in Chandigarh tricity. Ads by Google HDFC Life Term Insurance 1 Cr. Life Cover@just रु 24/day. No Medicals upto 75L Cover* Buy Now www.buyhdfcslonline.com Abstract: Over the last few years‚ developments in the insurance sector have resulted in a paradigm shift in the way the business is conducted. Customer servicing today has become the focal point of insurance companies. However‚ there is absolutely no exaggeration in mentioning that the amount
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Discrimination in the Workplace Isabelle Alston BUS: 670 Legal Environment Discrimination in the Workplace I. Introduction Seaquist (2012) clearly states in the text ‘Business Law for Managers’ that nothing in the Constitution explicitly mentions discrimination‚ but it contains provisions that have been interpreted by the U.S. Supreme Court to grant rights that have to do with equal treatment under the law (Seaquist‚ 2012). According to Seaquist (2012) Title VII of the 1964 Civil Rights Act
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