quality of our workforce. We ’re building a national retail company by creating pride in--and a stake in--the outcome of our labor." --Howard Schultz Founder and CEO of Starbucks According to this statement‚ the human resource is the number one resource in Starbucks Corporation. Schultz believes that happy employees are the keys to competitiveness and growth. In 1996‚ Starbucks employed approximately 16‚600 individuals‚ including roughly 15‚000 in retail stores and regional offices.
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Summary of ‘Creating shared value’ by M. Porter and M. Kramer The problem nowadays is that most businesses don’t have the right purpose ‘in mind’. They have a narrow-minded view in making profit and thus optimizing short-time financial performance. This old capitalistic view leads to a vicious circle. More specifically‚ the corporation doesn’t keep its environment and the broader community in mind while making profit and so they are perceived as (partly) responsible for society’ failures. This
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this area; it lists various international initiatives to promote SRSI‚ identifies global best practices in the area of sustainable finance and presents the Indian banking sector’s sparse efforts in this direction. It also identifies some financial products that offer opportunities for sustainable banking in India. Since sustainable banking in India is in its infancy‚ the scope for empirical work in this area is extremely limited. This limitation can be overcome in the future as more bankers accept
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Needs are the recognition of any difference between a consumer’s actual state and some ideal or desired state. The actual state of the customer is someone without an iPhone‚ the desired state is someone with an iPhone. Apple‚ the creators of the iPhone‚ came to the conclusion that the need for mobility‚ flexibility and reliability are key to satisfying everyone involved in the marketing process. The customer has to be able to use the iPhone everywhere and always have a connection‚ it needs to be
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Case A: You need to make a custom try for an appointment in progress and have just taken the alginate impressions. How would you accelerate the setting time of the gypsum product you selected? To accelerate the setting time of the gypsum product I selected‚ first I will try to use a “fast set” gypsum if it is available at the office‚ since it has accelerators placed into the gypsum and lower the setting time. If this is not an option at the office because there is only “regular set”‚ I would use
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CREATING SHARED VALUE For many years leading up to today‚ profit seeking enterprises have been viewed as a major cause of problems in the society and are believed to prosper at the expense of the community. The legitimacy of businesses has fallen and this diminished trust has led politicians to impose tougher restrictions on businesses that cause them to be uncompetitive. The problem lies in the fact that businesses continue to be short sighted in their approach to growth. They continue to look
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* MARKET VALUE 1. Understand that the first component of value is "utility." It means that whatever you are delivering to your customer has to be fit for the purpose the customer will give to it. In essence‚ for any goods or service you deliver to a customer‚ having utility means that the customer can enhance the performance of their own assets‚ or remove some sort of constraint that prevents them from receiving more values from their assets * If it is a car wash‚ the car has to end up
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Creating Shared Value In the article creating shared value the authors‚ M. Kramer and M. Porter discuss the current state of business value creation; and the efforts that need to be taken to create shared values. Currently businesses primarily concern themselves with profits and view value creation in such a way that they do not fully take advantage of their full potential. Additionally‚ the government has implemented policies that have only exasperated the drive from shared value creation. “Shared
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be expected to know what I want for myself‚ I can’t be expected to be confident to make those decisions on my own‚ or to even trust in my own parents to make them for me. I need to have mass media make those decisions for me. A teenager seems to always know which brand is the better brand‚ not based on what anything to do with quality; it has everything to do with the saturation of the market. Now as teenagers‚ they have no idea what that is‚ but what they do know is what is being showed to them
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ndividuals in Groups Something happens to individuals when they are in a group. They think and act differently than they would on their own. Most people‚ if they observe some disaster or danger on their own—a woman being stabbed‚ a pedestrian slammed by a hit-and-run driver—will at least call for help; many will even risk their own safety to intervene. But if they are in a group observing the same danger‚ they hold back. The reason has more to do with the nature of groups than the nature of individuals
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