Chapter-1: Introduction to Services Self Assessment Questions 1. The ................................. reflects the view that the intangible aspects of products are becoming the key features that differentiate the product in the marketplace. a. services marketing b. Servuction model c. service imperative d. benefit concept 2. Which of the following businesses would be characterized as a pure service? a. farming b. mining c. engineering d. there is no such thing as a pure service
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Industrial Complexes Social scientist’s today talk about “industrial complexes”‚ a term that was popularized in his 1961speech‚ Eisenhower spoke of the military-industrial complex and warned that it would‚ or could‚ ultimately prove to be dangerous to American society. As Eisenhower spoke of the military-industrial complex‚ this also reaches to other big industries like the prison industry. The prison-industrial complex going on today could be described as a term meaning interest groups that
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[pic] IIBM Institute of Business Management Semester-1 Examination Paper MM.100 Organizational Behaviour Section A: Objective Type (30 marks) Part one:Multiple choices: 1) Friendship groups are a) Party Groups b) Formal Group c) Evolved informally d) Social Groups Answer: Social Groups 2) Effective communication is the foundation a) Of modern organization b) Of formal organization c) Of Foreign relations d) Of informal organization Answer: Of modern organization
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Mid-Baneshwor Kathmandu‚ Nepal Subject - Regarding Industrial Tour 2013. Dear Sir\Madam‚ There has been a trend in Apex College which now has changed into the culture i.e. Apex College provides opportunities for its student for the Industrial tour at the end of the bachelors graduation. Thus‚ following the culture set up by our seniors‚ we‚ the students of Superb have planned to go for Industrial tour this February immediately after the board exam of sixth semester. For
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Peyton Gutierrez 2A 2/11/12 Research Paper Positive and Negative Effects of the Industrial Revolution The Industrial Revolution had many effects on the world that have helped us pave the way for technology today; these effects are split into three main groups‚ economic effects‚ social effects‚ and political effects. There were many positive economic effects that came out of the Industrial Revolution. New inventions and development of factories spurred trade and industry in many ways including
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INDUSTRIAL REVOLUTION Introduction and Meaning Emergence and Cause Countries involved and spread of knowledge Impact a) Urbanisation b) Capitalism c) Socialism Inventions a) Revolution in cotton and textile industry b) Revolution in metallurgy c) Steam power d) Mining e) Glass making copy headings f) Paper machine in project g) Chemicals h)
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Organizational metaphor. People’s behavior makes sense if you think about it in terms of their goals‚ needs‚ and motives (Thomas Mann quotes). What is a metaphor? Metaphor (met-uh-fawr‚ -fer) a figure of speech in which a term or phrase is applied to something to which it is not literally applicable in order to suggest a resemblance. In organizational behaviour‚ the metaphors help people understand all we need to know about an organization. Gareth Morgan proposed near in 80´s‚ the eight
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In the Industrial Revolution‚ humans—western Europeans at first—learned to exploit coal and steam energy to mass produce goods with machines and to sell them worldwide. The Industrial Revolution began with production of textiles and eventually spread to other areas of manufacturing‚ as well as to farming and food processing. In the later nineteenth century‚ industrialization occurred on a large scale in metallurgical‚ chemical‚ and electrical industries. Once begun‚ it could not be stopped. The Industrial
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In the end America needed industrial titans like Rockefeller and Carnegie. America was a young country so it was only right that it grew in time. Form this growth came new technologies. Also in a way Americans benefited from monopolies. It helped that some industrial titans were philanthropist. The way that America was growing it needed new technologies. Industrial titans did have very corrupt ways of business but they were only filling the demands of Americans. For many reasons people need access
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TFYP WORKING GROUP Sr.No. 47/2001 REPORT OF THE WORKING GROUP ON OCCUPATIONAL SAFETY AND HEALTH FOR THE TENTH FIVE YEAR PLAN (2002-2007) GOVERNMENT OF INDIA PLANNING COMMISSION SEPTEMBER –2001 1 Acknowledgements Planning Commission had set up a Working Group to prepare the Xth Five Year Plan on Occupational Safety and Health at the workplace under the Chairmanship of Shri Vinod Vaish‚ Secretary‚ Ministry of Labour‚ Govt. of India. The terms of reference assigned to the
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