一、True/False Questions 1、Logistics clearly contributes to time and form utility. 2、The purpose of logistics is to maximize customer service. 3、Two of the five primary activities in the value chain are inbound logistics and outbound logistics. 4、The Internet has done little to improve logistical effectiveness and efficiency. 5、Logistics offers many companies an important route for creating marketing superiority. 6、It is better for a logistics manager to be a generalist rather than a specialist
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and (5) if we bind ourselves to the truly good and beautiful we will then obtain freedom. These point of Augustine bring us out of our comfort zone to realize that it is true that one cannot go through life without making decisions that will affect us‚ and these decisions will be
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Managing Customer Value Apple‚ L’Oreal & Ikea Case Study This assignment is about three different case studies for Apple L’Oreal and Ikea. Each member has performed research on their respective parts. It outlines how each organization improves different types of marketing strategies to satisfy their consumers. Group Members: Abdul Wasay Irfan TP021459 Arash Samimi TP020830 Reza Shalbafan TP029903 Intake Code UC2F1210E-BUS Module Code BM028-3.5-2 Module Title Managing Customer Value
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Swayed with Decisions The main component of the Elaboration Likelihood Model is based on persuasion. There are two different methods used to influence someone. One way is through Central Processing. The other way is through Peripheral Cues. The Central Route is effortful thinking that takes place when people are thoroughly believing and evaluating the arguments. (Persuasion Lecture) You would want to use Central Route if you are targeting a group of people that feel the need to be knowledgeable
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services
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“Abortion Decisions: Personal Morality” Daniel Callahan has his own opinions on the idea of abortion. While he believes that abortion is similar to the act of taking a human life‚ he states that in several situations‚ it may be justifiable. a) There are many problems which arise when people try to deduce whether or not they are actually taking a human life. Callahan believes that biological evidence would not help approve or disapprove when the beginning of life is for the fetus. The decision would
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Reading: Microeconomics of Customer Relationships Reading: Microeconomics of Customer Relationships The follow is a critique and review of the reading of Microeconomic of Customer Relationships by Fred Reichheld. I will review the article and evaluate Mr. Reachheld. I will also apply economic theories into why and how I came to my conclusions. Overview on the Reading Microeconomic of Customer Relationships by Fred Reichheld is based on a simple survey based customer-relationship metric known
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Truman Decision President Harry S. Truman decision to drop atomic bombs on Japan is perhaps the most controversial act of policy in United States history. One of the many different reasons given for the use of this weapon was the shock effect it would produce in the Japanese foreign policy circle. While the shock of the Japanese will be discussed later‚ it is important to note that it had a similar effect on the west. This shock effect has caused countless authors to speculate as to the motivation
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Decision Sheet Situation Analysis Strengths of Nirmal Rayons 1.Duopoly in the market – only two major players 2.Unutilized capacity of 1200 tonnes - can be used in case of unexpectedly high demand 3. Capacity increase sanctioned by the government – can be used to service newer markets 4. Rising number of users for Cellulose film Weaknesses of Nirmal Rayons 1. Increased supply – 2 existing firms and 3 new ones have been given letters of intent for increasing capacity 2. Substitutes –
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Increasing revenues while minimizing costs are ways to boost profits. The article “Managing Customer Value” suggests that customers might be the key to improve profits. Customers are assets to firms; they generate revenues. However‚ some assets generate more revenues than other. In order to foster maximum returns from the customers‚ it becomes imperative to understand the differences between customers groups. Recognizing this diversity will enable value extraction from the investments. Unfortunately
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