How has the quick service restaurant industry changed over the years? A lot has changed for all quick service restaurants over the years. This has a lot to do with technology evolving‚ as well as many people now wanting to know exactly what is in the food that they are eating. A brief history of QSR Quick service restaurants are believed to have all started in 1867 when a man named Charles Feltman opened up the first hot dog stand in New York. The word ‘diner’ is known to have first been used
Premium Fast food restaurant Fast food Burger King
STUDENT NUMBER 1 | 0 | 0 | 3 | 2 | 4 | 3 | 1 | | NAME (Block capitals): Alexander Glenn Sugiarto MODULE TITLE: Service Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s
Premium Airline Southwest Airlines Low-cost carrier
Banking Industry The Banking Industry was once a simple and reliable business that took deposits from investors at a lower interest rate and loaned it out to borrowers at a higher rate. However deregulation and technology led to a revolution in the Banking Industry that saw it transformed. Banks have become global industrial powerhouses that have created ever more complex products that use risk and securitisation in models that only PhD students can understand. Through technology development‚
Premium Business ethics Ethics Management
Cultural Industries Growth Strategy (CIGS): The South African Craft Industry Final Report‚ November‚ 1998. Department of Trade and Industry (DTI)‚ South Africa: Sector Development Strategy‚ Pretoria‚ May 2005 Dominique‚ B.‚ 2004‚ UNESCO Crafts/Tourism Index Ghana News Agency(GNA)‚ 27th May‚ 2011 Ghana Statistical Service (2000)‚ “Ghana Living Standards Survey‚ 2000”‚ Ghana Statistical Service‚ Accra Indian Brand Equity Foundation‚ 2004. Indian Handicrafts: No Longer a Cottage Industry. May Kumar
Free Poverty
www.pwc.com/us/nes THE ECONOMIC IMPACT OF THE U.S. RETAIL INDUSTRY August 2011 Prepared for National Retail Federation The Economic Impact of the U.S. Retail Industry THE ECONOMIC IMPACT OF THE U.S. RETAIL INDUSTRY Table of Contents EXECUTIVE SUMMARY I. II. III. IV. V. INTRODUCTION INDUSTRY DEFINITION NATIONAL RESULTS STATE RESULTS CONGRESSIONAL DISTRICT RESULTS E-1 1 3 6 11 26 APPENDICES A. B. DETAILED STATE-BY-STATE OPERATIONAL IMPACT RESULTS DATA SOURCES AND METHODOLOGY
Premium Retailing United States
majority of the state budget has filled up by petrodollars rather than by taxes. Therefore high fluctuations of oil prices affect the vulnerability of economy. However‚ the successful development was a result of not only favorable conditions in the oil industry. Since independence‚ Kazakhstan has implemented a number of comprehensive reforms that have turned the country from a planned economy into the state with the successful developing economies. Kazakhstan has relatively liberal economic relations‚ the
Free Economics Economy Investment
Industry Analysis Diamond Industry (Gem Based diamonds) The Diamond industry is essentially broken up into 3 segments: 1. Industrial Diamonds—natural and synthetic diamonds that are used in a wide range of manufacturing processes for their physical properties. 2. Jewelry Diamonds—rough diamonds cut for use as gemstones in jewelry. 3. Investment Diamonds—high-quality large gemstones‚ often with special characteristics‚ purchased for investment. The Jewelry and Investment segments together
Premium Diamond
1.0 TITLE OF THE STUDY Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚
Premium Hotel Hospitality industry Quality of service
Executive Summary The purpose of this paper is to present an in depth analysis of the luxury retail industry. This report will examine all pertinent aspects of Nordstrom Inc. and the highly competitive retail industry by focusing on the fashion specialty department stores. The U.S. economy has been hit hard due to soaring oil prices‚ the threat of inflation‚ and high unemployment rate‚ resulting in low consumer confidence. Consumers have been hit especially hard and are trading down in consumer
Premium Marketing Department store Retailing
INDEX Sr. No. | Topic | Page No | 1 | Introduction | 6 | 2 | Objectives of Study | 20 | 3 | Scope of Study | 21 | 4 | Limitations of Study | 22 | 5 | Research Methodology | 23 | 6 | Data Analysis | 25 | 7 | Findings | 26 | 8 | Suggestions | 55 | 9 | Conclusion | 56 | 10 | Bibliography | 57 | 11 | Annexure A-Questionnaire | 58 | Introduction 1.1 Customer Satisfaction: According to Philip Kotler‚ “satisfaction is a person’s feelings of pressure or disappointment resulting
Premium Mobile phone