issue that led to the lawsuit The name of this case in this report is the Liebeck v. McDonald’s. Restaurants and the court in which the lawsuit was filed was The Second Judicial District Court in Bernalillo County‚ New Mexico. The lawsuit was filed with the original complaint was filed on March 21‚ 1993‚ and the plaintiff only sued P.T.S.‚ Inc.‚ a New Mexico corporation and the local franchise operator. “McDonald’s coffee spill" tort case became a widely known court case in the United States and internationally
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The Liebeck v. McDonald’s case was a product liability lawsuit filed by Stella Liebeck‚ a 79 year old woman who was burned by a scalding hot coffee. One Sunday afternoon in 1994‚ Stella Liebeck ordered a cup of coffee at a McDonald’s drive through in Albuquerque‚ New Mexico. As she sat alongside her grandson in a 1989 Ford Probe‚ Liebeck noticed that there were no cup holders on the passenger side. Acting quickly‚ Liebeck decided to put the coffee cup between her knees. When she removed the coffee
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(Images provided by queenscrap.blogspot.com and bbs.hoopchina.com) “Hey‚ let’s get some McDonald’s? We hear this all too often. Before you say “Yes” to this question‚ you need to think about how the food compares in nutrition and will the nutrition of fast food have effects in the future. Let’s look at fast food restaurants. When you hear someone say‚ “Let’s go to McDonalds or Burger King‚” what comes to mind would you consider the Big Mac or a Whopper? Think of how many calories that goes
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Competitor Analysis I. Executive Summary Company McDonald’s Philippines is a subsidiary of the Filipino-owned Golden Arches Development Corporation. The first Filipino McDonald’s to open for business was in the Morayta university districts in Manila during 1981. These days McDonald’s is operating over 150 restaurants throughout the islands of the Philippines. Being a 100% Filipino-owned franchise allows McDonald’s Philippines to be more agile and take quicker actions‚ making them
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Case 1: McDonald’s global marketing strategy 1. Identify the key elements in McDonald’s global marketing strategy (GMS). In particular‚ how does McDonald’s approach the issue of standardization? McDonald’s has become the most famous and successful fast-food restaurants all over the world. The concept of fast food and American-style food (burgers‚ fries) has conquered the world. We can talk about standardization regarding Mcdo’s strategy: the marketing mix is basically the same. Products: Fast
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In the article “Working At McDonald’s‚” by Amitai Etzioni argues that working at fast food places‚ such as McDonald’s‚ can negatively impact teens education. He mentions that “as many as two-thirds America’s high school juniors and seniors now hold down part-time paying jobs‚ according to studies.” He gives many reasons as to why it would effect their education. Students with part-time jobs often work long hours and Etzioni adds in that “in fact‚ these jobs undermine school attendance and involvement
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Background of McDonald’s b) Mission of McDonald’s c) McDonald’s menu items d) Measures for consumer services by McDonald’s e) Delivery service f) Competitions g) Consumer’s complaints h) Questionnaire results 4. Conclusions 5. Recommendations 6. Appendixes: Questionnaire about the consumer satisfaction of services of McDonald’s in Changsha 1. Introduction As requested‚ this report is based on a market research on the consumer satisfaction of the services of McDonald’s in China. This
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foreign capital‚ technology‚ and expertise. #2. First of all‚ Cohon’s idea to open a McDonald in Russia was originated at the Montreal Olympic Games where he met a group of dignitaries from the Soviet Union went in McDonald’s for snacks. When these officials entered McDonald’s‚ they were blown away. Second‚ types of restaurants in the Soviet Union was too limited‚ as Cohon recalled‚ “a restaurant was either a little hole-in-the-wall … or it was a cold‚ formal dining room.” Third‚ Cohon believed
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Analysis of a Stakeholder HCA-255 July 27‚ 2013 Michael Crandell By: Angela Seip What is a stakeholder and what role do they play in our healthcare system? A stakeholder is a person or group that has interest or concern in an organization. They can affect actions or be affected by the organization ’s actions‚ objectives and policies. In order to qualify as a stakeholder‚ an entity must have a claim or interests in the firm and the ability to influence it. In the role of healthcare this would include
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What are some of the contextual issues for McDonald’s in India (Describe the Indian context using Hofstede/Trompenaars/GLOBE). What are some of the more prominent social instritutions at work that will impact on this case (Religion‚ Government‚ Social institutions‚ Education‚ Politics‚ etc.) Trompenaars: Particularism: After many years of studying the Indian food market‚ build relationships and get to know people to better understand Indian’s needs. McDonald’s was ready to get into India’s market. Indian
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