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    SOFT SYSTEMS METHODOLOGY Soft Systems - Modified December 2005 Bob Williams 1 bobwill@actrix.co.nz The Kellogg Foundation http://users.actrix.co.nz/bobwill SOFT SYSTEMS METHODOLOGY Soft Systems Methodology (SSM) was developed by Peter Checkland in the late 60’s at the University of Lancaster in the UK. Originally it was seen as a modelling tool‚ but in later years it has been seen increasingly as a learning and meaning development tool. Although it develops models‚ the models

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    1. DBMS a) Problem with the traditional file environment In most organizations systems tended to grow independenty without a company-wide plan. Accouning‚ finance‚ manufacturing‚ human resources‚ and sales and marketing all developed their own systems and data files. Each application of course‚ required its own files and its own computer program to operate. For example‚ the human resources functional area might have personnel master file‚ a payroll file‚ a medical insurance file‚ a pension

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    organization’s database. TPSs have to handle high volume and large variations in volume efficiently‚ avoid errors and downtime‚ record results accurately and securely‚ and maintain privacy and security. The backbone of most information systems applications is the transaction processing system. 2. List some drawbacks of ERP software. 1-The biggest disadvantage related with ERP software is its long journey‚ its data length‚ time consuming‚ expensive implementation. Even we ignored the purchasing

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    Developing an Information System Definition Information system (IS) is the merging of information technology and the activities carried out by the people in an organization to support operations‚ such as management and decision making. IS is mainly referred to the interaction between people‚ data‚ processes‚ and technology. Components 1. 2. 3. 4. 5. People‚ who make the IT specialists such as Database Administrator and Network Engineer. Software‚ which consists of System Software‚ Utility Software

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    True; Moderate 4. Facebook was founded by Kevin Rose. False; Easy 5. In his twenties‚ Tony Hsieh sold LinkExchange to Amazon for over a quarter of a billion dollars. False; Moderate 6. Linus Torvalds created the Linux operating system. True; Easy 7. Between 2000 and 2009‚ Oracle acquired the highest number of companies. False; Moderate 8. Many of the careers in accounting firms are highly tech-centric. True; Easy 9. Firms are increasingly shifting spending from

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    1.4.4 Information Systems for the Banking & Financial Sector: Audit is one of the major controls for monitoring management activities in the banks and financial institutions. In a computerized environment‚ IS audit is a very effective and necessary activity. Usually the IT implementation in the banking and financial organizations is done by adopting a mix of different methodologies – internal development and deployment and third party product development and deployment. In case of internally

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    Inflating bank balances by transferring money among different bank accounts.  C) Stealing small amounts of cash‚ many times over a period of time.  D) Increasing expenses to conceal that an asset was stolen.    3. Which of the following is the greatest risk to information  systems and causes the greatest dollar  losses?  A) Dishonest employees  B) Physical threats such as natural disasters  C) Human errors and omissions  D) Fraud and embezzlement    4. All of the following could lead to computer fraud except 

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    Fourier Series Fourier series started life as a method to solve problems about the flow of heat through ordinary materials. It has grown so far that if you search our library’s data base for the keyword “Fourier” you will find 425 entries as of this date. It is a tool in abstract analysis and electromagnetism and statistics and radio communication and . . . . People have even tried to use it to analyze the stock market. (It didn’t help.) The representation of musical sounds as sums of waves of various

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    Information Systems‚ Global Business and E-business Management Information Systems Chapters 1 and 2 (Laudon and Laudon‚ 2010) Information Systems‚ Global Business and E-business Lecturer: Richard Boateng‚ PhD. • • Lecturer in Information Systems‚ University of Ghana Business School Executive Director‚ PearlRichards Foundation‚ Ghana Email: richard@pearlrichards.org 10.1 www.vivaafrica.net | Dr. Richard Boateng (richard@pearlrichards.org) | © 2010 by Prentice Hall Information

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    true or false. F 1. Today‚ the help desk is primarily considered a stepping stone to other professions. F 2. A support center typically has a smaller scope of responsibility than a help desk so it can provide more thorough service. F 3. It is standard practice on most help desks not to log easy-to-solve or common complaints. T 4. Monitoring is when a supervisor or team leader listens to a live or recorded call or sits beside an analyst to measure the quality of the call. F 5. A caring

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