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    Exam: CMP 552 Midterm (Spring I 2012) @ VIU SHORT ESSAY: Write your answers in a separate document in Word (.doc/.docx) or Rich Text Format (.rtf) and post it to the course online system by deadline (before midnight of Sunday‚ February 5th) (10 points each) 1) Define business process. What might be a business process used at a hospital? 2) You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify

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    SOFT SYSTEMS METHODOLOGY Soft Systems - Modified December 2005 Bob Williams 1 bobwill@actrix.co.nz The Kellogg Foundation http://users.actrix.co.nz/bobwill SOFT SYSTEMS METHODOLOGY Soft Systems Methodology (SSM) was developed by Peter Checkland in the late 60’s at the University of Lancaster in the UK. Originally it was seen as a modelling tool‚ but in later years it has been seen increasingly as a learning and meaning development tool. Although it develops models‚ the models

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    Inflating bank balances by transferring money among different bank accounts.  C) Stealing small amounts of cash‚ many times over a period of time.  D) Increasing expenses to conceal that an asset was stolen.    3. Which of the following is the greatest risk to information  systems and causes the greatest dollar  losses?  A) Dishonest employees  B) Physical threats such as natural disasters  C) Human errors and omissions  D) Fraud and embezzlement    4. All of the following could lead to computer fraud except 

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    The information system that used in the organization of Golden Screen Cinema (GSC) is E-payment‚ online cinema booking‚ GSC mobile application‚ GSC HONG LEONG credit card and website member rewards. E-payment: E-payment is GSC’s electronic ticketing (or online payment) facility which enables customers to purchase GSC movie tickets from their desired location utilizing internet connection. Customer is a term used to address the patrons using the e-Payment service/facility.Transaction is referred

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    dollars in Information Technology (IT) infrastructure‚ the software was redundant. Additionally‚ Vicro was put in a risky position. Issues and consequences According to the case‚ there are four main issues when Vicro using the new software as follow. 1. Miscommunication * Between shareholders and Vicro management The intension of the investment was to redesign processes‚ by which‚ improving overall system performance. The stakeholders believed that the information system would address

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    application offers a business the tools needed to improve quality. The “improvement software and services is design to help people in manufacturing‚ service‚ healthcare‚ and education apply statistical process control‚ problem-solving tools‚ measurement systems analysis‚ and gage calibration management to their organization”. (pqsystems‚ 2009) Statistical Process Control (SPC) workout version is an interactive software package that gives employees a chance to learn quality concepts through systematic

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    the Internet‚ it was possible to keep in touch with relatives and friends across the country or around the world and it was also expensive. Today‚ A person living in Louisiana now has the means to communicate with friends‚ family‚ or other people who live halfway across the world. This has allowed many people to stay in touch with each other‚ that they may not have been able to keep in touch with prior to this invention. Secondly‚ Large companies can connect with employees‚ suppliers‚ and partners

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    using which sheet of music • After the first 6 rows all the musical works are just listed and you cannot tell who is responsible for each sheet • One of the sheet music is duplicated • There are no keys to relate the members and the music • Information is listed in the wrong columns 2. The following two tables could be used to store the data in Figure 5-15 in a database: • Redraw the data in Figure 5-15 into this two-table format. Choir Member Table Member ID Last Name First Name Email Phone

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    The Effects of Computers on Our Everyday Lives As we are living in a digital world‚ we need to have the most important equipment of the technology‚ which is the computer. The computers become one of the most significant priorities in every house‚ so do you know how to use computer positively? If not‚ you have to work hard on yourself to do. As you can see‚ helping students and employees to do their work‚ keeping in touch with others online‚ and improving our life progressively are the most

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    first understand the communication expectations the organization has of them and to improve skills when necessary. Training can be one-on-one‚ in classroom settings and increasingly online or through webinars. A wide range of training materials and information is available at little--and sometimes at no--cost. Communication Tools Years ago face-to-face communication was the only option for organizations. Today many options exist ranging from face-to-face‚ which is still the most effective form of

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