INFORMATIVE SPEECH OUTLINE Topic: Customer Service Purpose: The purpose of customer services is to enhance the level of customer satisfaction. Specific Purpose: It is my belief that customer service is absolutely what defines bad companies‚ good companies and great companies over the long run. Central Idea: I. Introduction A. Gain and maintain audience attention. Seth Godin’s says‚ “The best measurement of customer service is whether‚ after the interaction‚ the customer would recommend
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Sherry Stancil CO201-05 Informative Speech Outline “An Unknown Hero” General Purpose: To inform Specific Purpose: To inform my audience about... Chronological Order Introduction: Attention Getter: “I cannot change yesterday. I can only make the most of today. And look with hope toward tomorrow. I live for tomorrow.” Listener Relevance Link: Generally in African American culture we know about the major motivators who
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Mystic River‚ American Rhapsody‚ Passionada‚ Poseidon‚ Dare‚ Beautiful Creatures‚ Comet‚ and You’re Not There. Not bad for someone who just celebrated her 31st birthday a few days ago right? Emmy‚ who was born Emmanuelle Grey Rossum‚ is an only child‚ who was raised by her single mother in Manhattan‚ New York City. She began performing at
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Name: Informative Speech Due: Date Google Chromecast Speech Hey Class! How many of you watch TV? (Hands raised) Well what if I told you there was a better‚ easier‚ and cheaper way to watch your favorite shows? I have recently discovered this new device that can do this. Let me just first tell you other options that out there. How many of you pay for cable or some sort of satellite TV? Well I know media options can get expensive. The prices range from 39.99- 199.99 and you have to
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Informative Speech: Fire Safety Imagine waking up in the middle of the night to the sound of a smoke alarm. What is the first thought that goes through your mind? Every year thousands of people die from House fires. I’m here to give you some statistics and some helpful solutions that may save your life. By the end of my speech I hope you will have a better understanding of Fire Safety and things you can do to prevent one in your home. 1. In 2011 Fire Departments responded to 370‚000
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Jessy Arroliga 9:00AM 10/26/12 Informative speech Topic: Panic Attacks General Purpose: To inform Specific Purpose: To inform my classmates about Panic Attacks. Central Idea: I want to inform my classmates about what a Panic Attack is‚ what triggers a Panic Attack and what are the symptoms of a Panic Attack. INTRODUCTION Attention Getter: Have any of you ever been scared of going on a roller coaster or going into a hunted maze? Did you know that you are prone to a Panic attack?
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Informative Speech Laci Morrison COMM/310 September 18‚ 2012 Carrie Mingo-Douglas Introduction We all attend University of Phoenix and we all have to give presentations. Have you ever looked in your closet and wondered‚ “What the heck am I going to wear?” Well I am going to give you a few tips and hints on how to dress appropriately and successfully for a presentation. Although some of you might not care‚ and will just throw on whatever‚ after hearing some of my tips‚ you might give getting
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coastline from San Luis Obispo to San Diego. I moved away for a while and then moved back home a couple of years ago and started surfing again. Surfing is like riding a bike‚ once you learn you will never forget First I’d like to tell you a little bit about why I personally like to surf. Besides the physical benefits from exercise‚ balancing on a board on top of a wave teaches you to balance in
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INTERNATIONAL SCHOOL‚ VIETNAM NATIONAL UNIVERSITY HANOI. INFORMATIVE SPEECH OUTLINE Name: Tran Thi Huong Class: VISK2010D Subject: Public speaking BRAIN FRUIT General Purpose: To inform Specific Purpose: To inform my audience about four kinds of fruits which provide health benefits that affect the brain: cherries‚ blueberries‚ grapes and apples. Central Idea : Those fruits
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Informative Speech Introduction The Benefits of Hand Washing with Soap The most common way germs are spread is by people hands. Germs are often harmless‚ but they can also cause illness such as respiratory infections‚ skin infections‚ eye infections‚ intestinal worms‚ SARS etc. Diarrheal and pneumonia kill two million children under 5 in developing countries‚ while people in the developed countries are not serious about
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