CASE DISCUSSION: GLOBAL DELIVERY MODEL AT INFOSYS 1.1. What are the key challenges in offshore projects and how does GDM address those? * A globally dispersed workforce creates challenges in communication‚ which GDM addresses through process structure and tools such as video conferencing‚ and integrated software for tracking progress‚ billing‚ timelines‚ and deliverables. * Turnover is inherently high in the offshore model and this can cause a brain drain or lack of organizational intelligence
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companies in the IT BPO sector in India. Scope The scope of this project seeks to address issues pertaining economic analysis of IT-BPO sector in India by undertaking a case based approach. The company under study will be one of the following: Infosys‚ IBM‚ TCS‚ Wipro & HCL. The selected company will be economically analysed to access its demand and supply functions‚ product and services‚ costs‚ competition‚ strengths‚ weaknesses and opportunities to grow in future. We look forward to propose
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you have read‚ do you think you would like to work for Infosys? Why or why not? Yes‚ I would like to work for Infosys because I think it is a company that cares not only about its clients but also about its employees. For me it is also very important that a company trainees the employees. Infosys send the selected applicants to a 14 weeks training program. I think that it must be very motivating to take part in this kind of program. Infosys points out the best qualities of every employee. Also
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April 18‚ 2010 Infosys employees vent anger on HR issues in Blogs Recently during a discussion on ’top 3 high priority concerns for HR’‚ I said that managing the voice of employees in the web space is going to be a top priority concern. I must admit that my point was not well endorsed and finally it did not feature among the top three concerns. However‚ I still continue to be a muscular proponent of what I had said with due respect to everyone who were present there. This link from Rediff clearly
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Schedules to the Financial Statements for the year ended March 31‚ 2011 15. Significant accounting policies and notes on accounts Company overview Infosys BPO s.r.o. is a leading provider of business process management services to organizations that outsource their business processes. Infosys BPO s.r.o. is a majority owned and controlled of Infosys BPO Limited. The Company leverages the benefits of service delivery globalization‚ process redesign and technology and thus drives efficiency and cost
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Introduction to Talent Management In today‘s challenging business environment of going global and competition becoming intense‚ organizations have mounting pressure to perform better than before. Over the years‚ creation and preservation of knowledge has become a key tool in accelerating competitiveness and enhancing organizational capabilities to respond to market changes wherein employees‘skills and personalities are appropriately deployed to optimize performance‚ is a critical and difficult
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Infosys® Technologies Ltd.: Growing Share of a Customer’s Business James A. Narus D.V.R. Seshadri* March 2004 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University in the U.S.A. D.V.R. Seshadri is Visiting Professor at Indian Institute of Management Bangalore‚ India. We gratefully acknowledge the significant contributions of Infosys executives and managers in providing case information. CASE QUESTIONS TO ADDRESS 1. Looking
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Sustainability Consulting – Key Trends 2012 By David Sherry By David Sherry Tables of Contents Sustainability Consultancy Pg 2 The Wave of Green IT Pg 3 Shareholder Activism Pg 4 Supply Chain Transparency Pg 6 Employee Engagement Pg 8 Water risks becoming a new reality Pg 10 What is next? Pg 11 Bibliography Pg 13 Sustainability Consulting “There is sufficiency in the world for man’s need but not for man’s greed” Mohanda K Gandhi M anagement consultants occupy
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Smith Consulting has been retained in order to develop a functional and effective Frequent Shopper program for Kudler Fine Foods. Kudler Fine Foods has decided that it is in its best interest to implement this type of new marketing plan in order to build customer loyalty. The program will allow the shoppers at Kudler Fine Foods to earn points based on the purchases they make. These points will allow consumers to earn high end rewards. Kudler Fine Foods has specified to Smith Consulting that the desired
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Xyberspace Consulting‚ Inc. Laura Barnes finished her chicken fajita and looked out upon Town Lake‚ shimmering under the fierce Texas sun. She had recently relocated to Austin from Silicon Valley to head up the Accounting Department for Xyberspace‚ a rapidly growing technology-consulting firm. Only two weeks on the job‚ she was being asked to resolve a controversy within the company. The controversy centered on the allocation of the costs associated with the company’s Training and Education Service
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