The success of a business in the inescapable merging of the worlds’ markets depends indirectly but quite intensely on how effectively its management and employees are able to communicate across various cultures. Effective communication (O’Shannesy‚ V‚ Minett‚ D & Hyde G 2008) in the workplace builds respect between employers‚ employees and consumers‚ contributes to a higher quality of working life and develops a highly efficient team-oriented environment. In the present state of international
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(meeting social expectations and social rules) and effectiveness (achieving one’s goals). Understanding the individual’s role in cross-cultural communication has gained the attention of several researchers (Gudykunst‚ 1998; Ting-Toomey‚ 1988).Gudykunst as well as others (Klopf‚ 2001; Ting-Toomey‚ 1988) have given us a framework for examining the role that general cultural dimensions play in the communication process. Gudykunst‚ in his 1998 book titled Bridging Differences: Effective Intergroup Communication
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companies in the IT BPO sector in India. Scope The scope of this project seeks to address issues pertaining economic analysis of IT-BPO sector in India by undertaking a case based approach. The company under study will be one of the following: Infosys‚ IBM‚ TCS‚ Wipro & HCL. The selected company will be economically analysed to access its demand and supply functions‚ product and services‚ costs‚ competition‚ strengths‚ weaknesses and opportunities to grow in future. We look forward to propose
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THE INDIGO AIR : FIXING THEIR PROBLEMS AT KOLKATA AIRPORT Indigo Air is the one of the prominent low cost airlines operated from India. ➢ a single passenger class ➢ a single type of aero plane commonly the Airbus A320 or Boeing 737‚ reducing training and servicing costs. ➢ a simple fare scheme‚ such as charging one-way tickets half that of round-trips (typically fares increase as the plane fills up‚ which rewards early reservations) ➢ unreserved seating (encouraging passengers
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Week 5 Individual Assignment: Ethical Cross Cultural Perspectives at Starbuck’s Coffee Vita Carnevale December 5‚ 2012 Dr. Lena Watson / Ethics316 Ethical Cross Cultural Perspectives at Starbuck’s Coffee Multinational Corporations “MNC” such as Starbucks‚ are important factors in the processes of globalization. National and local governments often compete against one another to attract the type of company’s facilities‚ with the hopes
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.........................................6 2.1 Cultural Patterns...........................................................................................................6 2.2 Cultural Adaptation Theory .........................................................................................8 2.2.1 Adaptation ...........................................................................................................9 2.2.2 Kim’s Cross-cultural Adaptation Theory and Model ....................
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Infosys® Technologies Ltd.: Growing Share of a Customer’s Business James A. Narus D.V.R. Seshadri* March 2004 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University in the U.S.A. D.V.R. Seshadri is Visiting Professor at Indian Institute of Management Bangalore‚ India. We gratefully acknowledge the significant contributions of Infosys executives and managers in providing case information. CASE QUESTIONS TO ADDRESS 1. Looking
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ASSIGNMENT ON FINANCIAL ANALYSIS OF INFOSYS & WIPRO SESSION : 2013-2014 SUBMITTED TO: SUBMITTED BY: Mrs. Arti Mudaliar Akanksha Sharma (Department of commerce) B. com Accounts (H) ‘C’ III Semester ; 2nd Year Roll No. : 112102 The Corporate accounting assignment has been prepared on the topic “Financial Analysis of the Infosys & Wipro”. The Company profiles of The Infosys & Wipro have been introduced. The assignment takes into consideration the analysis of Cash Flow Statements
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CROSS CULTURAL ISSUES WALMART IN SOUTH KOREA Wal-Marts venture into South Korea is yet another example of a company attempting to duplicate its strategies and business model unsuccessfully. Wal-Mart didn’t consider how the vast differences in culture could affect their survival and ultimately let their complacency‚ conservatism and conceit get in the way. Their continued losses forced them to withdraw their investment after failing to adapt to the environment‚ the culture and customer needs. Wal-Mart
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Cross-Cultural Conflicts in the Corning-Vitro Joint Venture Corning Inc. is a US company that has a record of some 40 successful global joint ventures over the course of 73 years. Their success rate in joint ventures is over 80 percent which is well above the 50 percent average for successful foreign and national alliances. Through their years of success and experience‚ their formula for determining whether to partner with another organization boiled down to two factors. First‚ will the
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