DIAGNOSES presents analyses of the management case by academicians and practitioners Infosys Technologies Ltd.: Growing Share of a Customer’s Business James A Narus and D V R Seshadri Case Analysis I Janaki Anant Principal Solution Architect i-flex solutions Ltd e-mail: janaki.anant@iflexsolutions.com T The April-June‚ 32(2)‚ 2007 issue of Vikalpa had published a Management Case titled “Infosys Technologies Ltd.: Growing Share of a Customer’s Business‚” by James A Narus and DVR
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Social Audit Report Verifier’s report Methodology - How the Social Audit was done Results - What was discovered About The Body Shop’s Values About The Body Shop’s Culture About The Body Shop’s Vision Employee perceptions Customer perceptions and characteristics Supplier perceptions Community stakeholder perceptions Doing business with The Body Shop About the effects of change on The Body Shop Future plans - What The Body Shop will do next 11 12 16 19 19 24 30 30 30 31 32 33 34 36 social audit
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Organizational Design and Organizational Structure 1. Organizational Design - management decisions and actions that result in a specific organization structure. Four Design Decisions 1. Division of Labor – process of dividing work into relatively specialized jobs to achieve advantages of specialization. Division of labor in organization can occur in three different ways: a. Work can be divided into different personal specialties. b. Work can be divided into different activities necessitated
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INFOSYS LIMITED Balance Sheet as at EQUITY AND LIABILITIES SHAREHOLDERS’ FUNDS Share capital Reserves and surplus 2.1 2.2 287 33‚015 33‚302 NON-CURRENT LIABILITIES Deferred tax liabilities (net) Other long-term liabilities 287 29‚470 29‚757 Note September 30‚ 2012 in ` crore March 31‚ 2012 2.3 2.4 42 19 61 21 21 CURRENT LIABILITIES Trade payables Other current liabilities Short-term provisions 2.5 2.6 2.7 27 2‚788 2‚891 5‚706 39‚069 ASSETS NON-CURRENT ASSETS Fixed assets Tangible assets
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History of Infosys Established in 1981‚ Infosys is a NYSE listed global consulting and IT services company with more than 155‚000 employees. From a capital of US$ 250‚ we have grown to become a US$ 7.231 billion (LTM Q3 FY13 revenues) company with a market capitalization of approximately US$ 24 billion. In our journey of over 30 years‚ we have catalyzed some of the major changes that have led to India’s emergence as the global destination for software services talent. We pioneered the Global Delivery
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INTRODUCTION Infosys Limited is an Indian multinational company which provides information technology services‚ business consulting and software engineering services. The company was started with a mere capital of US$ 250 in 1981 and is now worth a staggering US$ 9.53 billion. Infosys has always been the priceless jewel of the information technology industry in India. Powered by intellect and driven by values is the sworn slogan of Infosys Limited. The company ’s work ethics has inspired numerous
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analyze the organizational structure of the organization at my current place of employment and determine if it is a functional structure or a divisional structure. I will discuss the rationale behind its structure‚ issues that may be caused due to its organizational structure type‚ and my recommendations in response to the effects that I find. Before one can understand the type of organizational structure of a company‚ they must first have a basic understanding of what an organizational structure is and
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Organizational Structure and Culture Marsha Ruckle Senior Practicum/492 May 13‚ 2013 Janice Cochran Organizational Structure and Culture Every facility has an authority structure within the organization that is the foundation for the oversight of delegating processes and expected outcomes. Without structure there is a potential for chaos to ensue‚ communication to be inhibited‚ thereby preventing goals from getting accomplished. Organizational structure
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Organizational Structure Interview Organizational Structure Interview Koffee Kake is a small coffee shop located within my community that sells coffee and pastries and had a small lunch menu. The Koffee Kake was opened in 2007‚ currently employs 14 part time employees and has annual sales of approximately $500‚000. This small business was selected because it has grown and thrived over the years even though they must compete with a nationally recognized coffee shop that is located just
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Technology and Organizational Structure Wanda Armour University of Phoenix Technology and Organizational Structure This paper represents the research on how technology interacts with organizational structure. Two companies will be identified to compare and contrast their organizational structures. A matrix will be included to summarize the findings. Introduction Organizational structure in today’s complex multi-dimensional organizations is the connection that holds the infrastructure together
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