190 44548 | | | | | | | |Course code and title |MM5011 – Knowledge & Innovation | | | |Course time and place |08.00 – 17.00 – SBM ITB Jakarta |Program |Business Leadership Executive
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Infosys INFOSYS- Information systems Its punch line is “Powered by intellectuals driven by values”. Infosys is an information technology services company headquartered in Bengaluru‚ India. Infosys is one of the largest IT companies in India with 122‚468 employees (including subsidiaries) as of 2010. It has offices in 33 countries and development centres in India‚ China‚ Australia‚ UK‚ Canada and Japan. History: Infosys was founded on 2 July 1981 by seven entrepreneurs‚ N R Narayana Murthy
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KNOWLEDGE MANAGEMENT Knowledge management – how organizations track‚ measure‚ share and make use of intangible assets such as an employee’s ability to think fast in a crisis – is increasingly important in a fast-changing knowledge society. Organizations have always managed knowledge‚ even if they did not use the term knowledge management. For example‚ a person experienced in operating or repairing a particular machine could pass their knowledge on to newcomers. Knowledge management (KM) can also
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The GE Energy Management Initiative (A) By taking the position as Raj Bhatt‚ Business Development manager of GE Canada‚ I am comfortable and confident that energy efficiency is an attractive industry and business opportunity. What makes Raj Bhatt believe that the Energy Efficiency projects will be successful in Canada is that the project helps not only the ESCo‚ which conducts the performance-based contracting‚ but also the customers‚ who are more aware of the benefits of Energy Efficiency project
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PEOPLE AND CUSTOMER 4 CREATING FLEXIBILITY 5 DISTRIBUTION OF DECISION RIGHTS 5 LEADERSHIP BY EXAMPLE 5 TRANSPARENCY 5 TECHNOLOGY 6 RECRUITING AND ENHANCING INTELLECTUAL CAPITAL 6 LEARNABILITY 6 KNOWLEDGE MANAGEMENT 7 GOVERNING INTELLECTUAL CAPITAL 7 DESIGN 7 FIT TO IT ENVIRONMENT 7 SCALABILITY 7 STRATEGY MODELS OF AND FOR 8 A BALANCED APPROACH 8 STRATEGY IMPLEMENTATION PROCESS 9 SUMMARY 9 APPENDIX 1: ORGANIZATION STRUCTURE………………………………10 REFERENCES 11 Objective
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Knowledge Management Kelly H OMM 625: Learning Organizations & Effectiveness Dr. Kim Gravelle October 15‚ 2012 Managers must be knowledgeable in numerous areas of the organization in which they work for and must be ready to share that information when needed. A manager is the individual that an employee will go to for information and assistance for anything relating to the job or organization. The amount of information that a manager needs to be knowledgeable in can be massive depending
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BAB 2 LANDASAN TEORI 2.1Sejarah Knowledge Management Istilah Manajemen Pengetahuan baru marak digunakan sekitar tahun 1990. Walaupun pemikiran mengenai manajemen pengetahuan telah berkembang pada tahun-tahun sebelumnya. Para pionir yang mengkajinya secara akademis diantaranya Peter Ducker di tahun 70-an‚ kemudian Karl-Erik Sveiby di akhir 80-an‚ serta Nonaka dan Takeuchi pada 1990. Perkembangan manajemen pengetahuan banyak dipengaruhi oleh perubahan waktu‚ ekonomi‚ sosial‚ dan teknologi. Globalisasi
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Rohan Pradeep Pandit Financial Management – Project Report 12/2/2012 1 Infosys Table of Contents INTRODUCTION ............................................................................................................................ 2 Company Profile ....................................................................................................................... 2 Industry Overview................................................................................................
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Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises
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5. THE CHALLENGE OF KNOWLEDGE WORKER PRODUCTIVITY Main Idea The most important contribution of management in the 20th Century was to increase manual worker productivity in manufacturing by around fifty-fold. The key management challenge of the 21st Century is to bring about a similar increase in the productivity of knowledge workers. Supporting Ideas All the economic and social gains of the 20th century‚ including the emergence of the "developed" countries‚ were made squarely on the back of increases
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