into that hook‚ line‚ and sinker. Year one of your DirecTV contract is what I like to call the good year. I call it that because of all the DirecTV customers I spoke to‚ myself included‚ nobody had an issue with this company in the first year of service. The price was as agreed upon‚ all the channels are there and all the equipment worked as advertised. In fact the first year in my own opinion is perfect‚ but it is not one-year contract but instead a two-year commitment. The second year of your
Premium Customer service Customer
Prepare for GD: FDI in retail - a boon or a bane What is FDI in retail????????????????????????? Foreign direct investment (FDI) refers to capital inflows from abroad that are invested to enhance the production capacity of the economy. However‚ FDI in retail is different from the investment in corporate‚ manufacturing‚ or infrastructure sectors. Retail can be single or multi brand and may be described as a sale to the ultimate consumer at a margin of profit. While the FDI in single-brand
Premium Retailing Investment Shopping mall
of suppliers‚ buyers‚ threats of new entry‚ substitutes and rivalry. Second‚ based on this strategic analysis‚ is an assessment of FreshDirect’s choice of a competitive e-business strategy: 1) differentiation within the grocery industry based on service quality‚ and 2) cost leadership in their warehouse operations. Overlaying these basic questions is the nature of the entrepreneurial environment and to what degree the FreshDirect owners are capitalizing on their resources‚ expertise and entrepreneurial
Premium Strategic management
Fresh Direct Case Study ASSIGNMENT: Please read the Fresh Direct (C 19) case analysis carefully and produce a case analysis report following the instructions that are given in the Case Analysis report document in Doc Sharing. COMPANY NAME/WEBSITE/ INDUSTRY Fresh Direct/Freshdirect.com/Food and Grocery BACKGROUND/HISTORY Cofounder and former chief executive officer Joseph Fedele was able to bring a wealth of experience in New York City’s food industry to FreshDirect
Premium Chief executive officer Strategic management SWOT analysis
an acquired unit by transferring capital‚ technology or management skills. The shift to services is being driven by 4 factors: * general move in developed economies‚ away from manufacturing and toward service * Many services cannot be traded internationally. * Countries liberalised their regimes governing FDI in services. * Rise of internet-based global telecom networks allowed service enterprises to relocate their value creation activities to different nations‚ take advantage
Premium Market economy Market Free market
SUPPLY CHAIN MANAGEMENT EXECUTIVE MBA - JKUAT ASSIGNMENT ONE. DISCUSS THE SUPPLY CHAIN MANAGEMENT PARADIGM AND ITS APPLICATION TO THE SERVICE AND MANUFACTURING INDUSTRY Provide reference INTRODUCTION The concept of Supply Chain Management is based on two broad ideas. The first is that practically all goods and services that reach an end user represent the cumulative effort of multiple organizations. These organizations are referred
Premium Supply chain management Customer relationship management Customer service
and corruption have made many of the schemes and programs dysfunctional. Direct Cash Transfer to the poor has been aimed to mitigate these malaises. Need for Direct cash Transfer: Recent studies by the Planning Commission have shown that the Public Distribution System has become so inefficient that 58% of the subsidized grains do not reach the targeted group and almost a third of it is siphoned off the supply chain. According to the Finance Ministry the inefficiencies of the PDS ensure
Premium Public finance Conditional Cash Transfer Poverty
EXECUTIVE SUMMARY The SKYwalker Express was established in 2009 as a local company specializes in courier services serving small businesses in both West and East Malaysia. It is well-known for its speedy and reliable delivery‚ coupled with extremely affordable price. In a very short period of time‚ the company already acquired regular customers of 600 companies nationwide with a monthly revenue of RM950‚000. In addition‚ SKYwalker Express also serves walk-in customers with their 9 outlets strategically
Premium Marketing Customer relationship management Customer service
The Value Chain All of the functions of a company—such as production‚ marketing‚ product development‚ service‚ information systems‚ materials management‚ and human resources—have a role in lowering the cost structure and increasing the perceived value of products through differentiation. As the first step in examining this concept‚ consider the value chain‚ which is illustrated in Figure 3.5.11 The term value chain refers to the idea that a company is a chain of activities that transforms inputs
Premium Customer service Customer Marketing
Direct vs. Indirect Leadership The term leadership is a word taken from the common vocabulary and incorporated into the technical vocabulary‚ of a scientific discipline without being precisely redefined. As a consequence‚ it carries extraneous connotations that create ambiguity of meaning (Janda‚ 1960). Leadership has been described as the “process of social influence‚ in which one person can enlist the aid and support of others in the accomplishment of a common task”. Social
Premium Leadership Military Management