TABLE OF CONTENT Industry Profile Introduction to banking industry Industry Analysis Government Policies affecting Banking Company Profile Company overview Branch Structure Financial Structure Functional Areas Products and Services Types of Products and Services Promotion and pricing of products and services Customer Profile Demographic Segmentation Customers’ perception‚ motivation and learning Competitors’ Profile Strength of competitors
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The Boards of Kotak and ING Vysya respectively considered the results of a due diligence review covering areas such as advances‚ investments‚ deposits‚ properties & branches‚ liabilities‚ material contracts etc. S.R.Batliboi & Co.‚ LLP‚ Chartered Accountants‚ and Price Waterhouse & Co LLP‚ the independent valuers appointed by Kotak and ING Vysya respectively‚ have recommended a share exchange ratio‚ which has been accepted by the respective Boards. Avendus Capital Private Ltd. provided a Fairness
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[Type the document subtitle] [Pick the date] myhome DECLARATION DECLARATION I hereby declare that the project entitled “LIFE INSURANCE at ING Vysya”which is submitted in partial fulfillment of the requirement for the award of the degree of MBA of Rani Durgavati Vishwavidyalaya‚Jabalpur(M.P.) is an authentic record and all the information published by me are true to my knowledge and information and facts furnished by me rrrrreeeeeeee on my own findings
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1 The BPR story at ONGC – A success story The BPR story at ONGC – A success story Anjana IM Group 2: Anjana‚ Chetan‚ Prachi‚ Puneet‚ Rajesh & Swapnil * Chetan * Prachi * Puneet * Rajesh * Swapnil IM Group 2 2 The BPR story at ONGC – A success story Summary When Oil and Natural Gas Corporation Limited- India’s largest oil exploration and production company- set out to completely transform its business‚ it turned to SAP solutions and services. As a result‚ the company was
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Universidad de La Laguna ING DIRECT; NEW CONCEPT OF BANKING SERVICES INGLÉS EMPRESARIAL 10.12.2012‚ Santa Cruz de Tenerife TABLE OF CONTENTS 1. ING DIRECT3 2. STRATEGY3 3. PRODUCTS4 4. THE HISTORY OF ING4‚5 5. ING DIRECT CAFES5 6. ING IN SOCIETY6 7. ING CHARITES ALL OVER THE WORLD6 8.1. SICK KIDS FOUNDATION6 8.2. RAISING THE ROOF7 8.3. CENTRE FOR SOCIAL INNOVATION7 8.4. IVEY SCHOOL OF BUSINESS7 8.5. CHILDREN’S WISH7
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ING Life Bo Sun CIS 505: Communication Technologies Strayer University Darcel Ford‚ Ph.D. February 11‚ 2013 Difficulties and Risks Associated with Internet Originally‚ Internet was designed for absolute security environment. Therefore‚ the protocols which are consisting of the infrastructure of Internet have no security concerns. This means Internet is easily to be vulnerable. Although major part of security issues are from inside‚ Internet does take
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Origin and meaning of BPR Business Process Re-engineering (BPR) had its origin in America in the early 1990s. It is a process where a group of logically related tasks involves the firm ’s resources to provide customer-oriented results in support of the organization ’s objectives (www.oaktraining.com). Every organization venture into re-engineering for three “C” and they are customers‚ competition and change. From the customers emerge demand‚ there is constant change in their needs
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Week 9 case study ING Direct Question 1: what level of the product hierarchy has ING Direct leveraged and how does this create value for both customers and the shareholders of ING Direct? ING Direct has leveraged the product from basic product to augmented product. Basic product from a bank industry is simply providing bank service through branch or call centre‚ which has meet core need of their target customer. The introduction of virtual Internet banking‚ which has exceeded the customer expect
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Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also‚ they both suggest thinking outside in. On the other words‚ they both suggest to think from the customer’s viewpoint. Also‚ both TQM and BPR are process-oriented. They both target to alter the processes‚ but not just on the product. Moreover‚ they both take team approach. Nearly all BPR projects are initiated by top-down approach. Since BPR would results great changes‚ staff resistance is obvious.
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Business Process Re-engineering Business process re-engineering focus on the analysis and design of workflows and processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service‚ cut operational costs‚ and become world-class competitors. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to Davenport (1990)
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