Shangri-La Hotels Contents Background Executive Summary Problem Statement Current Strategy External Environment VRINE Model Internal Analysis TOWS Analysis Value Chain Analysis Key Success Factors Alternatives Recommendations Implementation Plan Prologue Appendices Background Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific’s leading luxury hotel group and regarded as one of the world’s finest hotel ownership and management
Premium Strategic management Hotel Marketing
Background: Hilton hotels started out in Cisco‚ TX being a small family owned business in the early 1900’s. By 1946 Hilton Hotels Corp became public and 8 years later acquired Promus Corp with the intention of continuing to diversify and cater to all customers whether upper class‚ middle class‚ business or personal. Fast forward to 2007 where now Hilton owns/operates and/or franchises close to 3‚000 properties and 500‚000 rooms in 78 countries ranging from ultimate luxury to middle class hotel chains. Hilton’s
Premium Hotel Hilton Worldwide Customer
Background Mines Wellness Hotel is a delightful 168-room resort hotel with a tropical design overlooking a scenic 150-acre lake. Strategically located within a 1‚000-acre mixed development just 15 minutes south of Kuala Lumpur’s City Centre‚ Mines Wellness Hotel are just a 30-minute drive from KLIA (Kuala Lumpur International Airport)‚ LCCT (Low Cost Carrier Terminal)‚ Putrajaya‚ and Cyberjaya. Mines Wellness Hotel provides the perfect escape from the hectic city life. In the hotel‚ all rooms and suites
Premium Kuala Lumpur Environmentalism Water
central reservation system (CRS) used in the industry in which it’s based. Choice has been innovative in this aspect of technology since it was the first in the industry to create its own reservation system called ChoiceADVANTAGE. This enabled the company to be first in customization and customer-need oriented‚ where as other did not. Customization in this crucial technology is important because it could be modified to the exact needs of Choice Hotels and can be efficient and user-friendly as possible
Premium Copyright Indian reservation Intellectual property
A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
Premium
perceive my success.Portfolio Overview In a competitive business environment‚ hotels need to search for a long-term competitive advantage. Even though today hotels
Premium Malcolm Baldrige National Quality Award Hotel Quality management
Arvand Moaddab Martina Lenkova Risk Management The main purpose of risk management is to prevent‚ minimize and eliminate unacceptable risks. Risk management consists of analyzing‚ assessing‚ controlling and avoiding. In order to properly manage future events‚ an organization will typically use a combination of risk assumption‚ risk avoidance‚ and risk transfer. Risk management is essential any time an event manager analyzes and attempts to assess potential losses in an investment‚ and
Premium Management Risk management
THE STRATEGY EXECUTION SOURCE Article Reprint No. B0911A Risk Management and the Strategy Execution System By Robert S. Kaplan For a complete list of Harvard Business Publishing newsletters: http://newsletters.harvardbusiness.org For reprint and subscription information for Balanced Scorecard Report : Call 800-988-0866 or 617-783-7500 http://bsr.harvardbusinessonline.org For customized and quantity orders of reprints: Call 617-783-7626 Fax 617-783-7658 For permission
Premium Risk management Operational risk Risk
Starwood Hotels & Resorts Worldwide‚ Inc. is one of the largest hotel ownership and management companies in the world. Starwood‚ headquartered in White Plains‚ New York‚ owns‚ operates‚ franchises and manages hotels‚ resorts‚ spas‚ residences‚ and vacation ownership properties under its nine owned brands. Currently‚ Starwood owned‚ managed‚ or franchised over 1000 properties in over 100 countries and employees 145‚000 people at its’ owned and managed properties. Starwood Hotels is a fully integrated
Premium Hotel
The Impact of Hotel Attributes’ Satisfaction on Overall Guest Satisfaction Murat Usta College of Business Administration Dokuz Eylul University Katerina Berezina School of Hotel and Restaurant Administration Oklahoma State University and Cihan Cobanoglu School of Hotel‚ Restaurant and Institutional Management University of South Florida Sarasota-Manatee ABSTRACT It is important to identify these new hotel attributes and measure guests’ level of satisfaction and the impact of these attributes
Premium Regression analysis Hotel