goods and services which are ‘fit for their purpose’. This is giving a quality advantage. Reliability‚ Dabbawala is very reliable service for their customers they have a record of on time delivery with minimum errors. Basic Service‚ Dabbawala delivers the promised basic service to their customers‚ keep customer informed‚ and be determined to deliver value to customer. Service design‚ Dabbawala have developed a holistic design of their marketing services Speed : You would want to do things fast
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DABBAWALAS CASE STUDY What are the main learnings of the case? The dabbawalas carry tiffin for the employeesehich contains two main committees of the contractors who run the business.from the case we can learn why the tiffin carrying service has been successful in Mumbai Following are learnings of case Understanding the logistical system that can survive due to the culture in various places How can human resource management used in this field Flat hierarchy of the dabbawalas and how well they
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Operation Research Assignment Name - Pulkit Course – MMS Batch 2 Roll no. – 100 Topic : “Use of dual linear programming problem in decision making.” Applications of Linear Programming Linear programming has been applied to a wide variety of constrained optimization problems. Some of these are: Optimal process selection Most products can be manufactured by using a number of processes‚ each requiring a different technology and combination of inputs. Given input prices and the quantity
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Required Abstract Format Document: No more than one page in length. Format: 2 cm margins on top and bottom; 2.5 cm margins at both sides‚ single-spaced. Paper Title: Provide a short descriptive title of no more than 20 words. Format: Times New Roman‚ 14 point font‚ bold‚ centered. Do not write the heading "Paper Title". Leave one line space. Authors’ Names: Include first name in full‚ middle initial and family name in full. Do not include any titles or degrees. Format: Times New Roman‚ 12
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Discription- DABBAWALAS in Mumbai INTRODUCTION: Everyone wants to eat freshly prepared homemade food for their lunch after working hard in our morning shift. But what if the home is too far to go and have lunch. There seems to be a solution for this‚ that is‚ to bring your tiffin box with you in the morning but what about the freshly preparedness. So in order to solve this problem there is a service available in the economic capital of India‚ Mumbai. The service is known as Dabbawalas of Mumbai
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Masters Programs Assignment Cover Sheet Submitted by: 1367004 Date Sent: 16.04.2014 Module Title: Operations Strategy Module Code: IB9s60 Date/Year of Module: 24.03/2014 Submission Deadline: 28.04.2014 Word Count:
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The Mumbai Dabbawala’s Quality: The quality is that‚ the customers who is going to ’consume’ the products and services should have less or nothing to complain about. The Mumbai’s dabbawala are very well focused‚ and planned in delivering the dabbers or lunch boxes to their customers on-time for maintaining the quality of service. As they are committed to their service and teamwork due to which their services are not even effecting due to natural climatic challenges such as heavy tides‚ wreaked widespread
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INTRODUCTION A Tiffin (A Dabba) Tiffin is a light mid day meal packed in the morning and stored in a box for later consumption. The meal in a tiffin box is usually home – made meal and people going for work prefer tiffin box “known as Dabba” as they may not get the opportunity to have their lunch at home. As tiffin is a word for a light lunch‚ and sometimes for the box it is carried in‚ a tiffin-walla is a person who carries the tiffin ‚which is referred as DABBAWALLA. It can be used by workers
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Dabawalas Dabawalas‚ the story of Mumbai’s homemade food delivery service gives an insight of a 115-year old enterprise and what makes it a successful enterprise. Through the series of conversation amongst four characters- Anita Dalal‚ Srinivas Pandit‚ Raghunath Megde (Raghu) and Gangram Talekar (Ganga) a different perspective of organisation and its working model is known. At the end of every chapter are the takeaways which tell the reader how Dabawalas differ from their competitors in their working
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Chapter 2 Types of Innovation LEARNING OBJECTIVES When you have completed this chapter you will be able to: • Distinguish the different forms that innovation can take‚ such as product‚ process and service innovation • Differentiate and distinguish between the different types of innovation‚ such as radical and incremental innovation • • Describe each type of innovation Analyse different types of innovation in terms of their impact on human behaviour‚ business activity and society
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