The Business Strategies of Amazon MOHAMMAD BILAL HAYAT MAHMOOD CHOHAN CONTENTS PAGE NO. EXECUTIVE SUMMARY 3 THE HISTORY OF AMAZON & ACHIEVEMENTS TO DATE 3 PORTERS GENERIC STRATEGIES 4 AMAZON SWOT ANALYSIS 6 AMAZON FIVE FORCES MODEL 8 CONCLUSIONS 11 APPENDICIES 12 REFERENCES 13‚ 14 & 15 Executive Summary In this investigation‚ I will be attempting to analysis
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competitive online shopping in the world is Amazon. In this report‚ the goal is to analyse Amazon based on the case study provided. The analysis includes the discussion of Amazon’s s strategic intent‚ main resources and capabilities. In addition‚ this will also include analysis of the resources and capabilities that give sustainable competitive advantage and the recommended future strategy for the company. Overview of Amazon Amazon has been considered as one of the largest bookstore
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Opening of the internet to commercial activity‚ the creation of naming conventions for URLs and the development of a user friendly and free interface i.e. the browser were the three major developments that led to the advent of what is known as “e-business”. As the economy has moved from agrarian to industrial to information age‚ the focus of the businessmen or the wealthy and powerful has also shifted in terms of the ways of obtaining wealth or doing business. In the agrarian age there was shortage
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experience by offering lower prices. 2. Continuous investment in innovation and technology. 3. Launching of the AWS (Amazon Web services) which allowed to connect to cloud of resources. 4. Expansion of Amazon in Digital content (DRM) which allowed FREE download and access for MP3 content and interfacing with smart technology like iPhone‚ iPod‚ blackberry etc. 5. Launching of NEED-specific websites by Amazon. For E.g.: Endless.com for handbags and purses. Launching of music stores
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Environmental 7 Legal 7 The operating environmental analysis 7 Industry rivalry: High 7 Potential for new entrants: Medium 8 Substitute products: High 8 Bargaining power of suppliers: Low 8 Bargaining power of buyers: Medium 8 Strategic capabilities of Amazon 9 Unique resources 9 Amazon’s core competence 9 Amazon’s stakeholder’s expectations 10 Shareholders (Investors) 11 Top management 11 Customers 12 Suppliers and distributors 12 Employees 12 Environmental groups 12 Regulators 12 Amazon’s corporate level
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retail industry. In recent years‚ Amazon has faced increased competition in the highly competitive online retail space as competitors invested heavily in their online storefronts and infrastructure. Positioned in a highly fragmented industry‚ Amazon must find solutions that can sustain its long term profitability and maintain its market share. To that end‚ Amazon should grow the Amazon Prime membership base and expand on its media and mobile offerings. While Amazon faces many issues in a rapidly
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e-commerce company‚ is the largest online retailer in America whose revenues are triple those of its nearest competitor. Amazon serves a worldwide audience and its website is available in English‚ Chinese‚ French‚ German and Japanese. Amazon websites get around 615 million visitors annually because of its strong brand and reliability (http://www.webhostingreport.com/learn/amazon.html). Amazon began as an online bookstore. This gave it the advantage of having more titles than the traditional brick-and-mortar
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rivals 2. Combat with competitors 3. Competitive price | Q6) Five (5) key success factors : 1. Offering competitive price 2. Straight forward web design and friendly interface 3. Convenient payment system 4. Making continuous innovation 5. Increase internet usage globally and enviromentally awareness. Q7) From 5(b) | Stratergic initiatives | SO Stratergies 1. Product development | 1. Selling trendy product 2. Diversity of product or brand | 2. Expend market
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Amazon Dividend policy Amazon.com (NASDAQ.AMZA) had one of the best performing stocks of the internet era. When their stocks collapse in the early 2000’s along with their peers‚ when the internet boom briefly turned broken‚ Amazon decided to broaden its original scope‚ going beyond the book market and include all things e-retail. The company also went in new directions with initiatives that eventually led to the cloud-computing pioneer Amazon Web Services and a host of other business ideas. The
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customer service that is offered at Amazon.com. Amazon is a re-tailer that offers products at a responsible price. Amazon has evolved from being an online bookstore and they have become one of the largest e-commerce platforms in the world where customers could find and discover anything they wanted to buy online in a more convenient way. With customer service‚ loyalty‚ and customer retention were the three important aspects of Amazon’s that it offers. Amazon has increased their sales significantly due
Free Online shopping Electronic commerce Jeff Bezos