CONSUMER BEHAVIOUR Till the last decade it was almost unimaginable that there would be a fairness cream for men among male grooming products. As it turned out‚ men contributed significantly to consumption of HUL’s fairness product Fair & Lovely and even other fairness products. That shouldn’t be surprising as we live in a society which is obsessed with fair skin‚ just as the West is preoccupied with getting the perfect tan. This phenomenon was
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Date: 2/19/2014 Subject: Tax advice In reference to the outright purchase of Smithon Widgets‚ I believe that this will result in an increase in your personal-tax liability. If you decide to buy this particular stock you will not only acquire all the assets that comes from obtaining this stock‚ but you will also acquire all of the liabilities of Smithon. In my professional opinion‚ issuing debt in Johnson Services Company to pay for the Smith Company would not be considered a favorable business move
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BUS 324 Services Marketing Group Assignment 2: Literature Review Emirates Airlines Done By: Sheela Mehta Date: 14/11/2012 Literature Review on Customer Service Management Introduction One among many of the definitions given to customer service by Jay Kandampully (2012) in his book “Service Management: A New Paradigm in Retailing” are “Customer Service is a series of activities designed to enhance the level of customer satisfaction- that is‚ the feeling that a product or
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SERVICE QUALITY PERCEPTION OF CUSTOMERS ABOUT SERVICE PROVIDERS COMPANIES- VODAFONE & LOOP. BATCH- SYBMS 2013-2014 DIVISION- C MADE BY- ASHUTOSH PUJA TABLE OF CONTENTS SR.NO TITLE 1 INTRODUCTION 2 OBJECTIVES OF STUDY 3 SCOPE OF STUDY 4 RESEARCH METHODOLY 5 DATA PRESENTATION 6 DATA ANALYSIS & FINDINGS 7 HYPOTHESIS TESTING ___8____ 9 _________CONCLUSION__________ SUGGESTIONS INTRODUCTION formerly Vodafone
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The two issues of this case was whether there is a contract between Widget and Cobbler‚ after the email had gone astray‚ and whether Widget could use their terms and conditions after Cobbler sent an counter-off. As there is no test case on whether an email comes under the instantaneous principle‚ or the postal rule in New Zealand‚ it is important to discuss email coming under both rules. The instantaneous principle came from Entores Ltd v Miles Far East Corp. stating that a contract is formed
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Red de Revistas Científicas de América Latina‚ el Caribe‚ España y Portugal Sistema de Información Científica Rajkumar Paulrajan‚ Harish Rajkumar Service Quality and Customers preference of Cellular Mobile Service Providers Journal of Technology Management & Innovation‚ vol. 6‚ núm. 1‚ 2011‚ pp. 38-45‚ Universidad Alberto Hurtado Chile Available in: http://www.redalyc.org/articulo.oa?id=84718815004 Journal of Technology Management & Innovation‚ ISSN (Electronic Version): 0718-2724
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CO-ORDINATE CUSTOMER SERVICES ACTIVITIES IN THE PROPERTY SERVICES INDUSTRY TABLE OF CONTENTS Page 1. INTRODUCTION 2 2. SERVICE ISSUES 3 3.1. There is no detailed procedures handbook
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Research Essay (Posted 4 March 2013) Deadline 19 April 2013‚ 2400 hours (for both hard and soft copies) Question 1a Question 1b Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Lecture: ‘Marriage: A Precarious Endeavor’ Lecture: ‘Transformations to Marital Patterns in the Global Context’ Lecture: ‘Gender Equality: The Case of Hong Kong’ Lecture: ‘Domestic Violence‚ Past and Present & The Situation in Hong Kong’ Presentation: Gender‚ Violence & Masculinity Seminar:
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INDU MANAGEMENT INSTITUTE (IMI) ANKODIYA‚ VADODARA DECLARATION I Niyati D. Shah‚ student of the two-year MBA programme at Indu Management Institute hereby declare that the report on summer training and project work entitled “Innovative approach in the field of HR” am the result of our own work. I acknowledge the other works /publications cited in the report. Place: Ankodiya Niyati D Shah Date:
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Abstract Quality of Customer Service becomes critical for company’s success on the market. If planed properly‚ incentive pay plans may increase customer service representatives’ interest to providing better service to the customer. Specifics of Customer Service brings its difficulties to setting standards for quantity and quality measuring of the Customer Service productivity‚ as basics of incentive pay determination. Customer Service definition and role in the business. Customer Service topic is both
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