S p ri n g 2 0 0 7 V O L . 4 8 N O. 3 Michael Hammer The 7 Deadly Sins of Performance Measurement and How to Avoid Them REPRINT NUMBER 48302 S P E C I A L R E P O R T: M E A S U R I N G T O M A N A G E THE OF PERFORMANCE MEASUREMENT [and How to Avoid Them] By Michael Hammer 7 Sins DEADLY SPRING 2007 MIT SLOAN MANAGEMENT REVIEW Operational performance measurement remains an unsolved problem. Despite the relatively little attention it gets in the management literature
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Principle. obseRvations Data Table 1: Length measurements. Object Length (cm) Length (mm) Length (m) CD or DVD 12 cm 120mm 0.12 m Key 5 cm 50mm 0.01m Spoon 15cm 150mm 0.15m Fork 18cm 180mm 0.18m Data Table 2: Temperature measurements. Water Temperature (°C) Temperature (°F) Temperature (K) Hot from tap 42c 107.6f 315 k Boiling 99 c 210.0 f 372 k Boiling for 5 minutes 100 c 212 f
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Earth by applying a free fall process. Objective The objective of this experiment is to validate Newton’s Second Law of motion. In experimenting the Law the measurement of acceleration of gravity was used by measuring the distance a dropped ball travels for a specific amount of time. Procedure First‚ measurements were taken of the distance from the stairway from the third floor to the ground and then from the fourth floor to the ground. The two points would be recorded as y which
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Project Performance Measurement Paper University of Phoenix MGT/437 Intro In this paper‚ I will be comparing and contrasting the three Earned Value Management performance measurements: Planned Value‚ Earned Value and Actual Cost. I will also be discussing the importance of project performance measurement. Planned Value Planned value is defined as‚ “the value of the work planned for a certain date. It is the entire budget for work to be completed at the planned date
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FlowCAM® Application Note #105 Yeast Viability Measurements in Fermentation Studies Objective An important component of fermentation processes is to continually monitor yeast growth and viability. The most common method for doing this is using the ASBC hemocytometer count method. In this method‚ samples are taken from the fermentation vessel‚ stained with methylene blue‚ and then counted manually under a microscope using a hemocytometer. While this method is well known and documented
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patients it serves. Patients depend on the doctors‚ nurses‚ and laboratory technicians‚ all persons that will be involved in their care‚ to have the training and experience to provide the highest quality of care and safe‚ effective treatment. Publication of the report “To Err Is Human: Building a Safer Health System” in 2000 has brought to public attention to the numerous errors that can occur in the course of medical care. The report has led to public awareness that medical professionals are not
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Dr. Abdalla Measurement of Length‚ Mass Volume and Density Introduction: All science is concerned with measurement. "MEASUREMENT" is the determination of the size or magnitude of something "Or" The comparison of unknown quantity with some standard quantity of the same rates is known as measurement. Due to this fact we have standards of measurement. Since the precision of all measuring instruments is limited‚ the number of digits that can be assumed as known for any measurement is also limited
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Carrier Terminal (LCCT). This is a major milestone as it is the first dedicated terminal for low cost carrier operations in the world. Besides that‚ they have achieved many more heights even in the past 2 year. AirAsia are focus on its performance measurement system and made sure that whatever they do are in line with the system and try as hard to meet its benchmark. For example‚ to ensure the safety of guest and employees‚ the “List of Checks for Airbus A320” is created. These safety procedures
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Full Blood Count is a test used to evaluate the composition and concentration of the cellular components of blood such as red blood cells‚ white blood cells‚ platelets‚ etc. The abnormality it could identify are anaemia which means that there are less red blood cells or less haemoglobin in red blood cells than normal; polycythaemia which means there are too many red blood cells due to various causes; leucopoenia which means there are too few white cells due to various causes; leucocytosis which
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The purpose of this experiment was to acquaint the students with basic laboratory procedures‚ methods‚ and techniques; to introduce the use of basic laboratory measuring devices; to demonstrate different methods of manipulation of numerical quantities. DENSITY AND SPECIFIC GRAVITY Materials and Methods Part 1: Density of an Unknown Solid 1. We first were asked from our laboratory instructor to attain an unknown solid and were asked to note down the number of the solid. 2. Determine
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