Marketing communication overview Marketing communication (MarCom) is a fundamental and complex part of a company’s marketing efforts. Loosely defined‚ MarCom can be described as all the messages and media you deploy to communicate with the market. This includes advertising‚ direct marketing‚ branding‚ packaging‚ your online presence‚ printed materials‚ PR activities‚ sales presentations‚ sponsorships‚ trade show appearances and more. Note: The complexity of the MarCom topic makes it too broad
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distinguished services and products. It safeguarded its strengths and drew on the loyalty of the customers to the well known brand. As the competition grew‚ and new operators were introduced to the market‚ Zain has to resort to innovative means to protect its market share and revenues. Zain now offers unprecedented service that distinguish it from the other operators: The One Network‚ consumers can talk to Zain customers in other countries with the same local cost with no roaming charges‚ countries include
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The Wider Aspects of Marketing Communications A Formal Client Report for the UK Charity Commission from JP Communications Contents 1.0 Abstract Front Page 2.0 Introduction Page Four 3.0 The Charity Commission of Great Britain
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INTRODUCTION: DEFINITION OF CUSTOMER The father of our nation‚ Mahatma Gandhi’s famous statement is worth recollection- “A customer is the most important visitor on our premises .He is to dependant on us ‚we are dependant on him .He is not dependant on us‚ we are dependant on him. He is not an outsider on our business. He is a part of it .We are not doing a favor by serving him‚ he is doing us a favor by giving us an opportunity to do so.” According to Peter Drucker. “The
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Customer orientation is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. It involves a continuous improvement in business processes. It is "the business seen from the point of view of its final result‚ that is‚ from the customer’s point of view." Customer orientation and sales orientation are two
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Customer Care Strategy | May 9 2013 | | “Success through Customer Care” | Contents 1. Introduction......................................................................................................3 2. Standards........................................................................................................5 3. Complaints/comments System……………………………………………………6 4. Aim are our Strategy.................................................................
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TITLE: MARKETING STRATEGY OF BALL & GEL PENS (Project plan of work submitted to SURENDRANATH EVENING COLLEGE under CALCUTTA UNIVERSITY in partial fulfilment for the degree of B. COM HONS. in accounting and Finance /Management/ Taxation.) Session:2012/13 Name of students: P. RAKESH KUMAR RAO
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14 2.1 Mission 14 2.2 Objectives (SMART) 14 2.3 Segmentation‚ Targeting & Positioning (STP) 14 2.4 Marketing Mix (7P’s) 16 Implementation & Control 17 Conclusion 17 Appendices 18 References 25 Executive Summary This report provides an analysis and evaluation
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A Case Study in Creative Approaches to Customer Satisfaction Surveys Background The Washington Suburban Sanitary Commission (the Commission or WSSC) is a bi-county agency in Maryland established to provide water supply and wastewater treatment services for approximately 1.7 million people in Montgomery and Prince George’s Counties. WSSC has a service area of almost 1‚000 square miles‚ and serves about 430‚000 accounts. Ascellon’s work on this project was guided by three critical objectives that
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Marketing strategy: The target market of Qmobile was basically the people who wanted the latest technology at reasonable prices. Qmobile was the company which offered technology that matched android level at very low prices. Marketing Strategy of Qmobile is the reason behind its success. Qmobile has clearly understood the core market for their models. They invested a large amount on their advertising and campaigns. They used the star power to make awareness about their products in the market. They
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