International Journal of Quality & Reliability Management Emerald Article: Applying SERVQUAL to Web sites: an exploratory study Jos van Iwaarden‚ Ton van der Wiele‚ Leslie Ball‚ Robert Millen Article information: To cite this document: Jos van Iwaarden‚ Ton van der Wiele‚ Leslie Ball‚ Robert Millen‚ (2003)‚"Applying SERVQUAL to Web sites: an exploratory study"‚ International Journal of Quality & Reliability Management‚ Vol. 20 Iss: 8 pp. 919 - 935 Permanent link to this document: http://dx
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MULTIMEDIA SYSTEMS Video Video is the technology of electronically capturing‚ recording‚ processing‚ storing‚ transmitting‚ and reconstructing a sequence of still images representing scenes in motion. Raw video can be regarded as being a series of single images. There are typically 25‚ 30 or 50 frames per second. There are two types of video recording systems/formats. Also‚ the term video ("video" meaning "I see"‚ from the Latin verb "videre") commonly refers to several storage formats for
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IMMERSIVE MULTIMEDIA Introduction to Immersive Multimedia The history of Immersive Multimedia began with the concept of Virtual Reality. In the late 1960s‚ the desire of computer scientists and artists was to create‚ digitally-made ‘near-to-reality’ experiences through Interactive Multimedia. This became known as Virtual Reality. Virtual Reality‚ today‚ is a computer-created environment that a user can experience through the senses of sight‚ hearing and touch. Immersive Multimedia is a combination
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Copyright 2012@ M.Fahad Khan Multimedia Communication Multimedia Communication Applications Multimedia Communication in Business Copyright 2012@ M.Fahad Khan Multimedia Communication • We define communication as the interaction between human-human‚ human-system‚ and human-information. This includes interfaces to people‚ interfaces to applications‚ and interfaces to information. • Communication system - A s ystem or f acility c apable of providing information transfer between
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together with text data are the typical multimedia data. The acquisition‚ generation‚ storing and processing of multimedia data in computers and transmission over network has a tremendous growth recently. This could be caused by several factors. The ubiquitous nature of personal computer and increasing computational power is one of the important factors. Technological advancement resulted in high-resolution device which able to capture and display multimedia data (digital cameras‚ scanner‚ HD monitors
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The term “ Multimedia ” was coined by Bob Goldstein to promote the July 1966 opening of his “ LightWorks at L’Oursin” show at Southampton‚ Long Island on August 10‚ 1966. Later in 2 years‚ the term ‘ multimedia ‘ was re-appropriated to describe the work of a political consultant‚ David Sawyer‚ the husband of Irish Sawyer – one of Goldstein’s producers at L’Oursin. In the 1993 first edition of McGraw-Hill’s Multimedia‚ making it works‚ Tay Vaughan declared. Multimedia is any combination of text
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IMMERSIVE OF MULTIMEDIA. Definition: These terms refer to computer-generated simulation of reality with physical‚ spatial and visual dimensions. This interactive technology is used by architects‚ science and engineering researchers‚ and the arts‚ entertainment and video games industry. Virtual reality systems can simulate everything from a walk-through of a building prior to construction to simulations of aircraft flight and three dimensional computer games. Immersive technologies and virtual
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Example 7.3 Multimedia Courseware Shell Proposal Project Title: Multimedia Courseware Shell for Innovative Business Curriculum: Integrating Text‚ Graphics‚ and Applications Submitted by: Elizabeth Michaels‚ Ph.D.‚ Professor in English and Faculty Director of the Bachelor of Applied Business Program‚ Continuing Education and Extension‚ East Bank Campus‚ 624-8206‚ emich023@umn.edu Pat Lingren‚ Program Director‚ Continuing Education
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I. Industry and Company Background Industry Currently‚ the Philippine Financial System is divided into the following: Among the banking institutions in the country‚ seventeen (17) are universal banks while twenty-one (22) are banks with sole commercial banking functions. There are also eighty-four (84) thrift banks and seven hundred thirty-eight (738) rural banks in the country. (as of April 1‚ 2008‚ www.bsp.gov.ph) Company Background About UnionBank UnionBank of the Philippines
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networking Web sites are helping businesses advertise‚ thus social networking Web sites are benefiting businesses - economically. Social networking Web sites are helping education by allowing teachers and coaches to post club meeting times‚ school projects‚ and even homework on these sites. Social networking Web sites are enabling advancements in science and medicine. Job hunting Stay in touch with friends Positive causes/awareness THE NEGATIVE PART The very nature of such sites encourages
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