BHM COURSE GUIDE COURSE GUIDE BHM 750 LABOUR RELATIONS Course Developer/Writer Abdullahi S Araga National Open University of Nigeria Course Co-ordinator Abdullahi S Araga National Open University of Nigeria Programme Leader Dr O. J. Onwe National Open University of Nigeria NATIONAL OPEN UNIVERSITY OF NIGERIA 750 BHM COURSE GUIDE National Open University of Nigeria Headquarters 14/16 Ahmadu Bello Way Victoria Island Lagos Abuja Office 5‚ Dar Es Salaam Street Off Aminu
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Public Relations Publics This tells us that we cannot talk about public relations without reference to publics. A public is any group whose members have a common interest or common values in a particular situation. According to Wragg (1993)‚ public relations publics or audiences can be divided into four categories which include: 1. Functional Publics: They are those publics which enable the organization to perform its chosen tasks. 2. Enabling Publics: These are publics which permit the
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Current Issues in Language Studies 1(2009)/P. Faber‚ P. León‚ J. Prieto/ Semantic Relations‚ Dynamicity‚ and Terminological Knowledge Bases SEMANTIC RELATIONS‚ DYNAMICITY‚ AND TERMINOLOGICAL KNOWLEDGE BASES Pamela Faber a ‚ Pilar León b ‚ Juan Antonio Prieto c Abstract The linguistic and conceptual shift in Terminology has led to a more discourse-centered approach with a focus on how terms are used in texts (Temmerman and Kerremans‚ 2003). This shift has affected the construction
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HUMAN RELATIONS Human relation According to Tuason‚ et al is the “ art of getting along with others.” Some say it is merely pakikisama “or conformity with the group. Human relations is an art of fulfilment that depends upon a basic understanding of the feelings of others. According to Davis‚ it is the art of motivating people in an organization to develop which effectively fulfils their needs and achieve organizational objectives. It is also defined as the process of interaction between two
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customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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Public Relation Assignment Course:Public Relation PRO458 Group:BA3D Lecturer’s Name:Pn. RohaniMazlan Student’s Name:NurulShahsofeaBinti Muhammad Shah Dhina Student’s ID:2011173329 TABLE OF CONTENTS No. Topic Page 1.Introduction(Public Relation Theory) 1 1.1Theories of Relationship(System Theory) 2 1.2Theories of Relationship(Situational theory) 7 2. Summary
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HUMAN RELATIONS ~(Group 3) * Within the business organization‚ it promotes pleasant and productive working relationships among employees. * Misconceptions about HR * 1. Human relations are merely a “common sense”. * 2. “Nice Guy” Philosophy * 3. Human relations weaken management authority and obstruct production. * 4. Human relations weaken unions. * 5. Human relations can be used to manipulate people. * 6. Human relations is merely for people at the bottom of the
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Gold Paper 10 April 1994 Quality Customer Satisfaction Public Relations New Directions for Organisational Communication This publication has been funded by a grant from Deutsche Bundespost Postdienst © 1994 International Public Relations Association and the authors. All rights reserved. No part of this publication may be reproduced‚ stored in a retrieval system or transmitted in any form or by any means‚ electronic‚ mechanical‚ photocopied‚ recorded or otherwise‚ without written permission of
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Contents Introduction 2 History of industrial relations China and India 2 Role of state in passing IR legislation in China and India 3 Trade unions in China and India 4 Employers association in China and India 5 Dispute resolution system in China and India 5 Current and future trends in China and India 6 Conclusion 7 Bibliography 8 Introduction Industrial relation is seen as appendages by which employees and their companies relate in the working place to create
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Define Industrial relations. The Word industrial Relations has two terms‚ ”Industry” which refers to the productive activity which any individual or group or individuals are engaged and the word “Relations” represents the relationship between in the industry between the employer and the employee. Industrial Relations explains the relationships between the management and the employees directly or indirectly to the employer. Mainly IR cares about the relations between employers and the worker within
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