CURRENT IVR (INTEGRATED VOICE RESPONSE) SYSTEM AT SHOP MART By: Velissa Barr Systems Analysis INF 630 Dr. Allyson Heisey Submission Date ANALYSIS OF THE CURRENT INTEGRATED VOICE RESPONSE SYSTEM (IVR) Purpose The name of the system is interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer understand the value placed by the organization on
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company was originally established in 1958 from two Korean companies ( lucky and GoldStar). They produce radios‚ washing machines ‚ TV ‚ laptops and air conditioners . in 1994 ‚GoldStar gained sponsorship from The 3DO Company to make the first 3DO Interactive Multiplayer. In 1995 ‚GoldStar was renamed LG electronics of the US. In 2007‚ LG solar Energy allow LG to supply polyisicon to LG Electronics for more production .in 2008‚ LG received its solar-panel manufacturing pool. Nowadays LG become an international
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Period- 7 Non- Fiction Literary Analysis “We may not be able to prepare the future for our children‚ but we can at least prepare our children of the future.” -Franklin D. Roosevelt Adults play a major role as parents: shaping the future of their child’s life. The parents of the children in Jeannette Walls’ The Glass Castle‚ Richard Rodriguez’s Black Boy‚ and Sonya Sones’ Stop Pretending have a large impact on their child’s life. Although the parents use very different ways of teaching
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Workplace Telecommunications 1 An Assessment of Workplace Telecommunications Kathi Frangquist NTC 360 William Roberts July 11‚ 2005 Workplace Telecommunications 2 The telecommunication system at XYZ Corporation meets the needs of its medium sized business. Their phone system consists of 1‚000 2400 series digital phones. These phones help to improve the efficiency and productivity of our organization and simplify the flow of information because of the enhanced features such
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Creatine: The Facts and the Fiction There are many different opinions people have when a conversation about creatine comes up. If one doesn’t know what creatine is‚ it is a popular dietary supplement taken mostly by many athletes around the world. The main problem people have with creatine is its safety. Some people say that it is very harmful to the body‚ while others will say that it is completely stable. The truth is that it is both; one just has to be smart about buying and taking it. There
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Historical Fiction Narrative My name is Elizabeth‚ I’m 15 and I’m moving to the West with my family. We are going there for something called the Homestead Act. The Homestead Act is when you get 160 acres of land for free for 5 years. During the 5 years‚ you must grow crops. But my father is going to the West for mining gold. It’s May 8th‚ 1861. Tomorrow my family and I leave for the West. We are going by railroad. It will be my first time going on the railroad. I’m so excited yet nervous. I
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still rages on over whether Moses wrote the book and the growing debate between creation and evolution appears to suggests it will be a very long time before this issue is put to rest. So‚ what it is that I believe? Is the book of Genesis fact or fiction? I believe‚ Genesis was written by Moses through the intercession of God and the holy Spirit. The bible itself gives us evidence of this when in many of the books following Genesis it gives a clear authorship of Moses. Not only that‚ but for one to
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Customers are very particular about the media outlets they pay attention to these days. For a cable company like Comcast‚ reaching some potential customers can prove to be more difficult than others. One example‚ is the “out and about” customer‚ who does not have time to sit down and watch TV. This type of customer is not seeing any of our commercials‚ which could entice them to our new products like home security which could be useful to them as they are away from the house often. A media outlet
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call centre for customer relationship management and performance management purposes. They are also used for market research and job satisfaction surveys. BTTC (best time to call)/ Outbound call optimization IVR (interactive voice response) - In telephony‚ interactive voice response‚ or IVR‚ is a computerized system that allows a person‚ typically a telephone caller‚ to select options from a voice menu and otherwise interact with the computer phone system. Generally the system plays a
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Knowledge proofs of identity‚ interactive proofs‚ discrete log‚ ohta-okamoto‚ Schnorr’s protocol I. INTRODUCTION Zero Knowledge proof was introduced by GoldWasser‚ Micali and Rackoff in 1982 in the paper generally called as GMR[1] which appeared in FOCS 85. The basic idea of Zero Knowledge is to prove the possession of some knowledge to a verifier without letting the verifier know anything about the knowledge. In other words Zero knowledge proofs are Interactive proofs that reveal nothing
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