When I think of soft skills‚ what comes to mind is people skills. To me people skills are customer service skills or communication skills. While reading this article it surprised me when I read that problem solving is a soft skill. Soft skills are important in the problem solving process for reasons such as brainstorming and swapping. Also‚ as our jobs become more service oriented than goods oriented‚ it is important to know how to satisfy our customers. Unless you are a hermit‚ we deal with
Premium Problem solving Customer service Soft skills
Good communication skills are an asset to everyone and is very important because of the functions it achieves. Interpersonal skills and communication is a process by which people exchange information‚ feeling‚ and meaning through verbal and non-verbal messages. It is not just about what is said‚ but how the message is being delivered and the non-verbal message that is sent through pitch‚ facial expressions‚ gestures and body language. This leads me to chapter ten; organizational and interpersonal
Premium Communication Nonverbal communication
What is softskills? Soft skill is the ability required and expected from persons for finding a suitable job‚ its maintenance and promotion. Softskills is an important facet of life. It is essential in all spheres of life. Be it an interview or dealing with the project leader or working out a solution with a team or writing a report‚ getting across the point effectively is what matters. The success of an endeavour hinges on the ability to communicate effectively in today’s fast paced life‚ everyone
Premium Critical thinking Soft skills Emotional intelligence
Article summary: Cognitive skills‚ behavior and learning potential of preschool children with Down Syndrome. University of Jaen (pronounced Ha-en)‚ Spain. This article describes the testing of the cognitive ability and learning potential of preschool children who have Down Syndrome. The children were compared against another group of children of the same age who do not have Down Syndrome. The testing occurred within the constructs of Vygotsky’s Social Learning theory. Both groups of children
Premium Psychology Learning Educational psychology
Skills Inventory Survey Discussion Skills Inventory Survey Analysis The style inventory survey instrument provided by Peter Northouse is used to create a management skills profile. The skills inventory assists you in understanding how leadership skills are measured and what your own skills might be. Your scores on the inventory will give you a sense of your own leadership competencies and helps to understand in what areas you are better than others.
Premium Management Leadership
Review 3: Interpersonal Skills It is important for school administrators to develop interpersonal skills in order to communicate effectively with teachers and other professionals. Administrators also need to learn how to provide adequate supervision and support in order to address specific concerns from other teachers or administrators. In the article‚ Real Principals Listen‚ Glover (2007) discussed the importance of an administrator developing his or her listening skills in order to provide
Premium Education Psychology Education in the United States
Communication Skills Communication is a complex process by which the sender encodes the message with language and sends to the receiver through an appropriate medium. When the other person receives the message‚ the receiver will listen to decode and interpret the message with understanding and then responds effectively as a feedback. However‚ it is not as easy as it seems. Below I will briefly explain about interpersonal communication before moving into communication roadblocks and reflecting skills from
Premium Communication Interpersonal communication Nonviolent Communication
Skills and Competencies Patricia Rosemond Elms College Skills and Competencies Nurses for the future-Communication Many people refer to their strong communication skills‚ but communication is really a competency that relies on a combination of certain skills‚ behavior and knowledge. To communicate effectively a person may need to understand cultural diversity‚ have advanced language skills‚ and behave with patience. Interpersonal communication is essential in every area of life‚ but it especially
Premium Management Psychology Sociology
Influencing and Persuasion skills MTD Training Download free books at MTD Training Influencing and Persuation Skills Download free ebooks at bookboon.com 2 Influencing and Persuation Skills © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-688-9 Download free ebooks at bookboon.com 3 Influencing and Persuation Skills CHAPTER Contents Preface 6 1. 1.1 1.2 1.3 Introduction Influence and Persuasion Are Forms of Communication
Premium Communication
Six Aspects of Political Skill According to CCL’s Jean Leslie‚ co-author of a research study on workplace politics and career derailment‚ here are six key skills to help develop your political savvy: Number 1: Think before you speak. Politically skilled managers have impulse control. They tend to choose their organizational battles wisely and size up situations before deciding how to present ideas to others. Managers who actually consider whether or not to voice a thought or a feeling‚ and who
Premium Leadership Skill Psychology