A DEVELOPMENTAL MODEL * OF INTERCULTURAL SENSITIVITY Milton J. Bennett‚ M.D. I. DENIAL OF DIFFERENCE The inability to construe cultural difference. Indicated by benign stereotyping (wellmeant but ignorant or naive observations) and superficial statements of tolerance. May sometimes be accompanied by attribution of deficiency in intelligence or personality to culturally deviant behavior. Tendency to dehumanize outsiders. 1. Denial/Isolation: Isolation in homogeneous groups fails to generate either
Premium Culture
30 Understanding the Communication Process in the Work Place Nikki Carr ILM Level 3 December 2010 Word count 1‚946 Communication Needs Word count 852 This assignment will demonstrate my understanding of the communication process within my work place‚ I have identified two specific communication needs that I use on a regular basis‚ with the focus on written communication via electronic mail (E-mail) system used by the organization and verbal communication in the form of periodic
Premium Communication Nonverbal communication
Cross-culture Issues in Business Communication Introduction When travelling in other countries‚ we often perceive differences in the way people live and work. In the United States dinner is commonly eaten around 6.00pm; in Spain‚ it’s not served until 8.00 or 9.00pm. In the United States most people shop in large supermarket once or twice a week; Italians tend to shop in smaller grocery stores nearly every day. Everybody has their own culture so businesspeople must keep in mind of their client’s
Premium Middle East Culture
“There is no need to study Intercultural Relations. Discuss” Living in multicultural societies within a global village requires a long-term vision of understanding other culture. Therefore‚ today’s governments‚ organisations and companies are dealing more in global methods which can use the distance to make it beneficial to match people’s need. That can be as a result of globalisation which makes the world as a small village. The advanced in technology is one factor‚ such as the internet‚ media
Premium Culture Communication Cross-cultural communication
My initial Intercultural Development Inventory was around the middle of the minimization section. This meant that I needed to work towards the acceptance and adaptation stages. I ended up with a score of which put me in the beginning of the acceptance section. Reflecting on how I might have achieved my growth‚ it seems like the majority of it can be attributed to two different reasons. The first was simply understanding the IDI framework and the ways in which we should approach other cultures. The
Premium Education Learning Management
Bibliography………………………………...……………………………………………..16 Appendix …………….…………………………………………………………………….16 1. Case ……………………………………………………………………………..16 2. Questions ……………………………………………………………...………...17 Declaration ………………………………………………………………………………...18 Intercultural Business -‐ Case Study WS2012 List of illustrations Illustration 1: The RADAR concept by Gershon Braun‚ Source: Selfmade ..........................5 Illustration 2: Tabular overview of company‚ Source:
Premium Ethics Morality
RESEARCH PAPER TOPIC: issues that arise from working shift work Introduction Many jobs today work around the conventional time schedule‚ such as working 8am to 4pm. The human body comes built with a biological clock that keeps everything in sync. One may ask what a biological clock is. This paper will explore the effects that are caused by working shift work. Shift work can be defined as “a system of employment where an individual’s normal hours of work are‚ in part‚ outside the period of
Premium Sleep Shift work
------------------------------------------------- ------------------------------------------------- Intercultural management ------------------------------------------------- ------------------------------------------------- Final Assignment Number of words | 3‚666 | ------------------------------------------------- ------------------------------------------------- Table of contents | Introduction 3 The Novartis Company 3 1) Novartis’ presentation 3 a) Novartis
Premium Novartis Pharmaceutical industry Generic drug
April 2013 Book Review Assignment Communication is a tool that we use in our daily lives. Having good communication skills helps people achieve what they want or need in their lives. Too often people take good communication skills for granted. We communicate at home‚ in the public world‚ at school‚ and at work‚ especially when we conduct business transactions with others. Most people spend most of their day at work and good organizational communication skills are needed the most during this
Premium Communication Nonverbal communication Organization
The Issues with Balancing School‚ Work‚ and Family Having a family is a big responsiblity. When you add having three children with going to school and work‚ it can make life very hectic. Going to school and having a job takes a lot of work. Not only for the person who is dealing with all of these commitments‚ but for the entire family. They all have to work together as one unit to make it all not only possible‚ but successful. There are six important things that a family has to overcome for everything
Premium Prince Paisley Park Records The Revolution